ACTIVE POOR Compliance

Helping Hand Home for Children

3804 AVENUE B, AUSTIN, TX 78751

License #255115- 8 | Expires: Dec 16, 1991

Day Care Center
Type
125
Inspections
27
Violations

Compliance Summary

6
Critical
8
Serious
11
Moderate
2
Minor

Inspection History

Date Type Result Violations
Jan 12, 2026 Annual Inspection Compliant 0
Jan 12, 2026 Annual Inspection Compliant 0
Jan 10, 2026 OTHER Compliant 0
Jan 6, 2026 OTHER Compliant 0
Dec 10, 2025 OTHER Compliant 0
Nov 19, 2025 OTHER Compliant 0
Nov 14, 2025 OTHER Compliant 0
Nov 13, 2025 OTHER Compliant 0
Oct 29, 2025 Annual Inspection Compliant 0
Sep 21, 2025 OTHER Compliant 0
Aug 27, 2025 Annual Inspection Compliant 0
Aug 6, 2025 Annual Inspection Compliant 0
Aug 6, 2025 Annual Inspection Compliant 0
Aug 4, 2025 OTHER Compliant 0
Aug 4, 2025 OTHER Compliant 0
Jul 28, 2025 OTHER Compliant 0
Jun 14, 2025 OTHER Compliant 0
May 29, 2025 Annual Inspection Compliant 0
May 28, 2025 OTHER Compliant 0
May 16, 2025 Annual Inspection Compliant 0
May 14, 2025 OTHER Compliant 0
May 9, 2025 OTHER Compliant 0
Apr 17, 2025 Annual Inspection Compliant 0
Apr 17, 2025 OTHER Compliant 0
Mar 5, 2025 Annual Inspection Compliant 0
Mar 3, 2025 Annual Inspection Compliant 0
Feb 24, 2025 OTHER Compliant 0
Feb 19, 2025 OTHER Compliant 0
Oct 24, 2024 Annual Inspection Compliant 0
Oct 23, 2024 OTHER Compliant 0
Oct 22, 2024 Annual Inspection Compliant 0
Oct 21, 2024 OTHER Compliant 0
Oct 12, 2024 OTHER Compliant 0
Oct 11, 2024 OTHER Compliant 0
Oct 1, 2024 Annual Inspection Violations Found 1
Aug 14, 2024 Annual Inspection Compliant 0
Aug 11, 2024 OTHER Compliant 0
Jul 29, 2024 Annual Inspection Compliant 0
Jul 22, 2024 OTHER Compliant 0
Jul 19, 2024 Annual Inspection Compliant 0
Jun 21, 2024 Annual Inspection Compliant 0
Jun 21, 2024 Annual Inspection Compliant 0
Jun 20, 2024 OTHER Compliant 0
Jun 20, 2024 OTHER Compliant 0
Jun 6, 2024 OTHER Violations Found 1
May 24, 2024 Annual Inspection Compliant 0
May 3, 2024 Annual Inspection Compliant 0
Apr 25, 2024 OTHER Violations Found 1
Apr 24, 2024 Annual Inspection Compliant 0
Apr 23, 2024 OTHER Compliant 0
Apr 23, 2024 Annual Inspection Compliant 0
Apr 18, 2024 OTHER Compliant 0
Apr 7, 2024 OTHER Violations Found 1
Mar 28, 2024 OTHER Compliant 0
Mar 26, 2024 Annual Inspection Compliant 0
Mar 26, 2024 Annual Inspection Compliant 0
Mar 26, 2024 Annual Inspection Compliant 0
Mar 17, 2024 OTHER Compliant 0
Mar 16, 2024 OTHER Compliant 0
Mar 14, 2024 Annual Inspection Compliant 0
Mar 13, 2024 OTHER Compliant 0
Mar 12, 2024 OTHER Compliant 0
Feb 29, 2024 Annual Inspection Compliant 0
Feb 21, 2024 Annual Inspection Compliant 0
Feb 12, 2024 OTHER Violations Found 1
Feb 8, 2024 OTHER Compliant 0
Jan 30, 2024 Annual Inspection Compliant 0
Jan 24, 2024 OTHER Compliant 0
Jan 9, 2024 Annual Inspection Compliant 0
Jan 6, 2024 OTHER Compliant 0
Jan 6, 2024 OTHER Compliant 0
Jan 2, 2024 OTHER Violations Found 1
Jan 1, 2024 OTHER Violations Found 2
Dec 15, 2023 OTHER Compliant 0
Dec 1, 2023 Annual Inspection Compliant 0
Nov 16, 2023 Annual Inspection Compliant 0
Nov 9, 2023 Annual Inspection Compliant 0
Nov 6, 2023 Annual Inspection Violations Found 2
Nov 5, 2023 Annual Inspection Compliant 0
Oct 27, 2023 OTHER Compliant 0
Oct 10, 2023 OTHER Compliant 0
Oct 2, 2023 OTHER Compliant 0
Sep 13, 2023 Annual Inspection Compliant 0
Sep 11, 2023 OTHER Compliant 0
Sep 8, 2023 Annual Inspection Compliant 0
Sep 1, 2023 Annual Inspection Compliant 0
Aug 29, 2023 OTHER Compliant 0
Aug 24, 2023 OTHER Compliant 0
Aug 9, 2023 Annual Inspection Compliant 0
Jul 28, 2023 OTHER Compliant 0
Jul 25, 2023 Annual Inspection Compliant 0
Jul 23, 2023 OTHER Compliant 0
Jul 6, 2023 OTHER Compliant 0
Jun 26, 2023 Annual Inspection Compliant 0
Jun 23, 2023 Annual Inspection Compliant 0
Jun 22, 2023 OTHER Compliant 0
May 12, 2023 Annual Inspection Compliant 0
May 3, 2023 Annual Inspection Compliant 0
Apr 28, 2023 OTHER Violations Found 1
Jan 2, 2023 OTHER Compliant 0
Oct 23, 2022 OTHER Compliant 0
Oct 20, 2022 Annual Inspection Violations Found 2
Oct 13, 2022 OTHER Compliant 0
Apr 18, 2022 Annual Inspection Compliant 0
Apr 10, 2022 OTHER Compliant 0
Jan 4, 2022 OTHER Violations Found 1
Nov 23, 2021 Annual Inspection Violations Found 6
Nov 4, 2021 Annual Inspection Compliant 0
Nov 1, 2021 Annual Inspection Compliant 0
Oct 23, 2021 OTHER Compliant 0
Oct 19, 2021 OTHER Compliant 0
Oct 13, 2021 Annual Inspection Violations Found 2
Sep 30, 2021 Annual Inspection Compliant 0
Sep 23, 2021 OTHER Compliant 0
Sep 17, 2021 OTHER Compliant 0
Aug 28, 2021 Annual Inspection Compliant 0
Jul 28, 2021 OTHER Violations Found 1
Jul 16, 2021 Annual Inspection Violations Found 1
Jul 5, 2021 OTHER Compliant 0
Jul 3, 2021 OTHER Compliant 0
Jun 24, 2021 Annual Inspection Compliant 0
Jun 21, 2021 Annual Inspection Compliant 0
Jun 17, 2021 OTHER Compliant 0
May 28, 2021 OTHER Violations Found 3
Feb 10, 2021 OTHER Compliant 0

Violation Details

Critical Corrected

Through documentation, it was determined that 1 child in care was not administered a prescription medication according to the instructions.

Corrected: Oct 7, 2024

Critical Corrected

It was reported and confirmed by foster parents that they deprived meals from the children in care until they had completed their chores and/or homework.

Corrected: Jul 12, 2024

Serious Corrected

It was reported and confirmed by foster parent that a child in care was made to perform an inappropriate physical activity as a form of discipline.

Corrected: Jun 6, 2024

Critical Corrected

It was found that a child in care sustained an arm injury on 4/4/24 at approx. 10:00 am while playing at the gym at school, however the child wasn't seen by a doctor until 4/6/24 around noon time in which it was discovered the child had an arm fracture.

Corrected: May 24, 2024

Serious Corrected

It was reported and confirmed by foster parents, that they cursed in the presence of the children in care.

Corrected: May 2, 2024

Moderate Corrected

During the review, it was observed that the serious incident report did not include the victim?s age, sex, admission date, current address, and telephone number.

Corrected: Feb 15, 2024

Serious Corrected

It was found that the netting and metal poles had been removed from the trampoline in the home leaving the metal holes with sharp edges exposed. The child in care fell on one of the metal pole holes while on the trampoline and hit their cheek resulting in a cut and received medical care.

Corrected: Mar 8, 2024

Serious Corrected

It was found that the trampoline in the home did not have padding on it.

Corrected: Mar 8, 2024

Moderate Corrected

When doing an investigation, a child was left in the care of a child who was not CPR certfified and under the age of 21, which is against the CPA policy.

Corrected: Nov 13, 2023

Serious Corrected

During an unannounced investigation, a 16 year old was babysitting a 1 year old child in care and is not CPR certified.

Corrected: Nov 13, 2023

Moderate Corrected

During the invesigation investigation, the medication log was observed to be blank. This was corrected at the inspection when the caregiver completed the medication logs for the child in care.

Critical Corrected

One of the children in care is not taking their prescription medication as prescribed by the doctor.

Moderate Corrected

Of the 18 serious incidents reviewed four were related to restraints. None of the four reports had all of the required documentation.

Moderate Corrected

Documentation reports that a child in care as well as an adult were diagnosed with Covid-19 and were not reported to the Hotline timely.

Moderate Corrected

One of the four adoption/ foster child files did not have an admissions assessment in the child file.

Minor Corrected

One of the two foster home did not have a discharge summery for a child who was discharge then came back into care.

Serious Corrected

One of the four adoption / foster child files evaluated did not have a current immunization records on file.

Minor Corrected

Several trainings evaluated in all four staff training files did not have the trainings qualifications listed on the certificate.

Moderate Corrected

One of the four child files reviewed had a medication record that did not include the reason why the medication was prescribed.

Moderate Corrected

Several of the serious incident reports had missing information.

Moderate Corrected

One of the 8 files evaluated did not list the health status of the children in the home.

Moderate Corrected

One of the 8 home filed evaluated had a home that did not have a family reference listed. The other required references were in the file but not a part of the home screening.

Moderate Corrected

A Contact Note Report, dated 07/26/2021, provided by the operation noted that the foster father had been exposed at work to an individual that was positive for COVID-19. Foster father tested for COVID-19 on 07/25/2021 and on 07/26/2021, the test results returned positive. On that same Contact Note Report, it was documented that the operation advised the family to call the Texas Abuse and Neglect Hotline to inform the Department that a member of the home was positive for COVID-19, yet it was not reported until 07/28/2021.

Critical Corrected

During the walk through medications were found in an unlocked cabinet and on the bathroom sink for the parents in their room.

Critical Corrected

During the course of the investigation, caregiver admitted to posting about incident on social media.

Serious Corrected

Caregivers admitted to attempting to get phone from victim child. They admitted to blocking door and preventing child from leaving.

Serious Corrected

During the course of the investigation, it was determined that the situation was not an emergency and therefore restraints were not warranted.

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AUSTIN PLAY GARDEN - CENTRAL

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CREATIVE ACTION AFTER SCHOOL AT RIDGETOP ELEMENTARY

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School-Age Program Capacity: 120
Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.