Heaven's Hands Learning Center

During the investigation inspection it was observed that there was six infants ranging from 13 months - 19 months with one caregiver. This classroom was over ratio by one infant.

During the investigation inspection it was found that parents were not being given access to the operation.

The operation has failed to follow up within 7 days for 2 pending Background Check submissions. The submission for 2/15/2022 has been pending for 31 days and the submission for 2/16/2022 has been pending for 30 days.

The operation has not obtained the Day Care Sanitation inspection for 2021. The last Sanitation Inspection report posted is for 6/2/2020.

The operation could not locate the record for one child that was being picked up by a relative. The file was not available to verify the authorization for the relative to pick up the child.

One caregiver was present with pending background checks. This subject was the only staff present in the classroom with a group of children. *The staff was sent home until background checks have cleared.

The operation has not obtained the annual fire inspection for 2021. The last fire inspection was conducted on 5/29/2020.

The operation has not renewed the certification for the CPSC review for 2021.

The operation did not have a current employee list posted. The lists posted did not have the name of all staff that was present on the day of inspection.

The operation has failed to update the Background Check Person List as the submission for 1 subject has been pending since 10/26/2021 and a second submission for the same subject has been pending since 11/2/2021. Another subject has been pending since 10/26/2021. The list was last validated on 11/04/2021. **This was corrected at inspection when the subjects were removed from the list.

The operation did not have a back-up staff or floater to cover staff breaks or cover the classroom when a staff had to be dismissed. **This was corrected at inspection when the director and front officel staff was able to take over caregiver responsibilities.

*The personnel records for one staff was not available to review during the inspection. *One staff file was incomplete and missing all of the required documentation. * The hire date was not listed for 4 staff.