A Heart with Hope Family Services, Inc

Children's supervision requirements as listed in their service plans were not followed.

Corrected: Oct 29, 2025

Children in care were placed in a home with a caregiver, who does not speak their language. The agency's plan to meet the communication needs of the children was not documented in the children's preliminary service plans.

Corrected: Sep 5, 2025

A single foster parent's vehicle has five seats, and there were seven people in the home, including six children.

Corrected: Sep 5, 2025

A foster parent was not able to provide proof of income based on her current employment because she had only recently started her current employment.

Corrected: Sep 5, 2025

Children in care were placed in a home with caregivers, who does not speak their language. The agency's plan to meet the communication needs of the children was not documented in the children's preliminary service plans.

Corrected: Sep 5, 2025

During a review conducted on December 12, 2024, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring

Corrected: Dec 19, 2024

A major life change in the foster home (addition of a household member) occurred, and the addendum to address this change did not evaluate all applicable rules related to the change.

Corrected: Dec 6, 2024

A home was verified prior to the home screening being approved by Child Placement Management Staff.

Corrected: May 14, 2024

Foster parent did not provide the agency with additional refilled medications after child was discharged.

Corrected: Jul 8, 2024