ACTIVE POOR Compliance

The Parent Helper Daycare & Learning Center

3939 S POLK ST STE 110, DALLAS, TX 75224

License #1701395 | Expires: Jun 30, 2020

Day Care Center
Type
50
Capacity
24
Inspections
54
Violations

Compliance Summary

7
Critical
31
Serious
14
Moderate
2
Minor

Inspection History

Date Type Result Violations
Jan 16, 2026 OTHER Violations Found 1
Nov 24, 2025 Annual Inspection Violations Found 2
Nov 21, 2025 OTHER Compliant 0
Aug 18, 2025 Annual Inspection Violations Found 3
Jun 9, 2025 Annual Inspection Compliant 0
Feb 27, 2025 Annual Inspection Compliant 0
Oct 7, 2024 Annual Inspection Compliant 0
Sep 18, 2024 Annual Inspection Violations Found 3
Jun 13, 2024 Annual Inspection Compliant 0
Apr 8, 2024 OTHER Violations Found 1
Apr 3, 2024 Annual Inspection Compliant 0
Mar 11, 2024 Annual Inspection Violations Found 1
Feb 28, 2024 Annual Inspection Violations Found 10
Apr 27, 2023 Annual Inspection Violations Found 8
Jun 24, 2022 OTHER Violations Found 3
Jun 13, 2022 Annual Inspection Violations Found 4
Jun 10, 2022 Annual Inspection Violations Found 6
May 18, 2022 Annual Inspection Violations Found 3
Jun 24, 2021 Annual Inspection Violations Found 6
May 28, 2021 Annual Inspection Compliant 0
Apr 26, 2021 Annual Inspection Violations Found 1
Apr 22, 2021 OTHER Violations Found 1
Mar 31, 2021 Annual Inspection Compliant 0
Feb 25, 2021 OTHER Violations Found 1

Violation Details

Minor Corrected

Annual report has not been completed and submitted by required due date.

Corrected: Jan 21, 2026

Critical Corrected

An infant was observed wandering off outside to the infant room during the inspection.

Corrected: Nov 24, 2025

Serious Corrected

Caregiver in the infant room was observed supervising seven infant children.

Corrected: Nov 24, 2025

Serious Corrected

Two staff files do not have current pediatric CPR training.

Corrected: Sep 3, 2025

Serious Corrected

Shelving and furniture in the infant classroom appears stained and soiled.

Corrected: Aug 25, 2025

Moderate Corrected

Fire drills were not documented for the months of June and July.

Corrected: Aug 21, 2025

Critical Corrected

There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.

Corrected: Sep 30, 2024

Serious Corrected

One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.

Corrected: Sep 18, 2024

Serious Corrected

One crib in the 0-11 month classroom does not have a snugly fitting mattress.

Corrected: Sep 30, 2024

Serious Corrected

This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.

Corrected: Jun 3, 2024

Moderate Corrected

A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.

Serious Corrected

A caregiver was observed turning away from the diaper changing table while an infant was on the table.

Moderate Corrected

A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.

Serious Corrected

Infant's hands were not washed after diaper changing.

Minor Corrected

Two of the five personnel files reviewed do not have a notarized affidavit on file.

Moderate Corrected

Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.

Critical Corrected

A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.

Serious Corrected

The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.

Serious Corrected

A caregiver was observed not washing their hands after diaper changing.

Moderate Corrected

One of the five children's records reviewed did not have completed information for a physician or emergency care facility.

Serious Corrected

Complete emergency contact information was not available for five of the five children's records reviewed.

Serious Corrected

1 of 6 student files reviewed did not include current immunization records.

Moderate Corrected

There was no current record of monthly fire drills.

Moderate Corrected

There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.

Serious Corrected

5 of 5 staff files reviewed did not include orientation training.

Serious Corrected

A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.

Serious Corrected

There was no transportation training on file for the individual responsible for transporting children in care.

Serious Corrected

The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments

Critical Corrected

There was no list of names available for children being transported by the operation.

Moderate Corrected

The infants did not have infant feeding instructions available for review.

Serious Corrected

The operation did not have a current gas leak test conducted.

Serious Corrected

The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

Serious Corrected

Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.

Serious Corrected

The operation did not have a current gas leak test conducted.

Moderate Corrected

The infants did not have infant feeding instructions available for review.

Serious Corrected

The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

Critical Corrected

Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.

Moderate Corrected

Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.

Moderate Corrected

A toddler was observed sleeping in a play yard with a training cup.

Critical Corrected

A infant was observed being allowed to sleep in a bouncer.

Serious Corrected

The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.

Serious Corrected

There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.

Moderate Corrected

The infants did not have infant feeding instructions available for review.

Serious Corrected

The operation did not have a current gas leak test conducted.

Serious Corrected

The operation does not have a current fire inspection. The last documented inspection was in March 2021.

Serious Corrected

The operation did not post the field trip's location in a visible area days prior to a scheduled field trip.

Critical Corrected

An over- the-counter medication was seen on a shelf accessible to children.

Moderate Corrected

The director is lacking 5.5 of the annual training hours in the following topics: child growth & development; age-appropriate curriculum; prevention of SIDS; underderstanding early childhood brain development; understanding building and physical premises safety; and handling, storing, and disposing hazardous materials.

Moderate Corrected

The staff is lacking 16 of the annual training hours in the following topics: child growth & development; age-appropriate curriculum; shaken baby syndrome/abusive head trauma; prevention of SIDS; understanding early childhood brain development; prevention, recognition, and reporting of abuse/neglect; emergency preparedness; preventing spread of communicable disease; prevention, controlling, responding to emergencies due to food or allergic reaction; and handling, storing, and disposing hazardous materials.

Serious Corrected

The caregivers did not have any indentification available so the children could easily recognize them during the field trip.

Serious Corrected

The wood chips were not at a proper height exposing a large pipe in the playground area.

Serious Corrected

One infant was observed using a baby walker. This was corrected at inspection when the baby walker was removed.

Serious Corrected

The director is not frequently present at the operation.

Serious Corrected

This standard was investigated and determined to be deficient. The operation failed to notify Licensing of a positive COVID case.

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ANNETTE'S DAY CARE CENTER TOO!

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ACTIVE

AUNT FAYE EARLY LEARNING ACADEMY

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Day Care Center Capacity: 49
Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.