ACTIVE POOR Compliance

Youth Health Associates Glenn Heights Academy

1201 E BEAR CREEK RD, GLENN HEIGHTS, TX 75154

License #1807875 | Expires: Jul 9, 2025

Day Care Center
Type
28
Capacity
53
Inspections
55
Violations

Compliance Summary

7
Critical
11
Serious
30
Moderate
7
Minor

Inspection History

Date Type Result Violations
Feb 25, 2026 Annual Inspection Compliant 0
Feb 24, 2026 Annual Inspection Compliant 0
Jan 26, 2026 OTHER Compliant 0
Jan 12, 2026 Annual Inspection Violations Found 3
Jan 12, 2026 Annual Inspection Compliant 0
Jan 4, 2026 OTHER Compliant 0
Dec 22, 2025 OTHER Compliant 0
Dec 18, 2025 Annual Inspection Compliant 0
Dec 13, 2025 OTHER Compliant 0
Dec 10, 2025 Annual Inspection Violations Found 1
Dec 5, 2025 OTHER Violations Found 9
Nov 13, 2025 Annual Inspection Compliant 0
Oct 30, 2025 Annual Inspection Compliant 0
Oct 23, 2025 Annual Inspection Compliant 0
Oct 23, 2025 Annual Inspection Violations Found 4
Oct 23, 2025 OTHER Compliant 0
Oct 14, 2025 Annual Inspection Compliant 0
Oct 13, 2025 OTHER Compliant 0
Oct 9, 2025 Annual Inspection Compliant 0
Oct 7, 2025 Annual Inspection Compliant 0
Oct 2, 2025 OTHER Violations Found 1
Oct 2, 2025 Annual Inspection Compliant 0
Oct 1, 2025 Annual Inspection Compliant 0
Sep 30, 2025 OTHER Violations Found 2
Sep 19, 2025 Annual Inspection Compliant 0
Sep 17, 2025 OTHER Violations Found 1
Sep 12, 2025 OTHER Compliant 0
Sep 4, 2025 Annual Inspection Compliant 0
Sep 3, 2025 Annual Inspection Compliant 0
Sep 2, 2025 OTHER Violations Found 3
Aug 25, 2025 Annual Inspection Compliant 0
Aug 21, 2025 OTHER Compliant 0
Aug 19, 2025 OTHER Compliant 0
Aug 18, 2025 OTHER Compliant 0
Aug 14, 2025 OTHER Violations Found 3
Aug 14, 2025 Annual Inspection Compliant 0
Aug 12, 2025 OTHER Violations Found 4
Jun 30, 2025 Annual Inspection Compliant 0
Jun 20, 2025 Annual Inspection Violations Found 1
Jun 18, 2025 OTHER Violations Found 3
May 23, 2025 Annual Inspection Compliant 0
May 23, 2025 Annual Inspection Compliant 0
Apr 15, 2025 Annual Inspection Compliant 0
Apr 14, 2025 Annual Inspection Compliant 0
Apr 9, 2025 Annual Inspection Violations Found 2
Apr 5, 2025 OTHER Violations Found 1
Apr 3, 2025 OTHER Compliant 0
Apr 1, 2025 Annual Inspection Compliant 0
Mar 30, 2025 OTHER Violations Found 1
Mar 25, 2025 OTHER Compliant 0
Mar 6, 2025 Annual Inspection Violations Found 1
Dec 18, 2024 Annual Inspection Compliant 0
Dec 5, 2024 Annual Inspection Violations Found 15

Violation Details

Moderate Corrected

2 of 2 files did not contain this document .

Corrected: Jan 19, 2026

Serious Corrected

During medical review, it is indicated that a child documentation was not documented.

Corrected: Jan 16, 2026

Moderate Corrected

2 of 2 case files did not contain support that references were contacted.

Corrected: Jan 19, 2026

Moderate Corrected

A youth in care was observed to not have enough clothing at the operation.

Corrected: Dec 15, 2025

Minor Corrected

Supervision is not addressed in the preliminary service plan.

Corrected: Jan 9, 2026

Moderate Corrected

The medication logs reviewed did not include the name and signature of the person administering the medication.

Corrected: Jan 9, 2026

Moderate Corrected

The medications logs reviewed did not include the prescribing health-care professional name.

Corrected: Jan 9, 2026

Minor Corrected

Three of six staff EBI training certificates reviewed did not have the length of time documented.

Corrected: Jan 9, 2026

Serious Corrected

Six of six staff EBI training reviewed was not completed every six months. The training had been completed ever 10-12 months.

Corrected: Jan 9, 2026

Minor Corrected

The possible side effects of medications were not listed in the preliminary service plan.

Corrected: Jan 9, 2026

Serious Corrected

In review of the medication logs, seven prescription medications had lacking documentation showing doses were or were not given, given the wrong number of doses in a day, or given at the wrong time of day.

Moderate Corrected

For medication logs reviewed, two of nine prescription medication did not have documentation of the reason the medication was prescribed.

Serious Corrected

In review of the medication logs, an as needed psychotropic medication was given on three dates in early December without the specific reason.

Moderate Corrected

2 of 2 case files did not contain support that references were contacted.

Moderate Corrected

2 of 2 files did not contain this document .

Minor Corrected

1 employee is no longer working with the operation. The case file does not represent the termination-

Serious Corrected

4 children in care were not provided medications appropriately. As well as 5 prescriptions were not found in the child's medication box.

Moderate Corrected

It was discovered that staff members were monitoring children's phone calls without providing restrictions in the children's service plans.

Moderate Corrected

There was a hole in the wall and pieces of dry wall was on the floor. The toilets were dirty. The doorknob to the Eagle's room is loose.

Serious Corrected

Children in care were subjected to profane language.

Critical Corrected

The operation had a loose tile, and a child was able to use that tile to cause harm to self. A loose tile is against the city's ordinance.

Serious Corrected

The operation did not provide a debrief form for one child in care.

Moderate Corrected

The operation did not follow 3/3 children in care service plans due to supervision.

Moderate Corrected

The debriefing form did not have documentation including the child's response for leaving the facility.

Critical Corrected

Staff completed a prone personal restrain that lasted more than one minute.

Critical Corrected

Staff member failed to use self-control meanwhile trying to de-escalate a situation by resorting to making inappropriate comments to child in care about their family.

Moderate Corrected

When reviewing a child's admission assessment, it was observed multiple required information needed at the time of admission wasn't documented on the admission assessment.

Serious Corrected

Review of the medication administration log revealed discrepancies in the medication count; as no medication errors or refusals were documented.

Serious Corrected

Three children report that a youth in care expressed discomfort and was not released.

Critical Corrected

Three children in care reported that force was used during a restraint.

Serious Corrected

It was noted that a medication error occurred, but it was not documented.

Serious Corrected

2 out of 2 trainings files reviewed for staff did not have training on pyschotrophic medication by a Health Care professional.

Moderate Corrected

The Unauthorized Absence debriefing was missing the following information: the circumstances that led to the child?s unauthorized absence, the trauma informed strategies the child can use to avoid future unauthorized absences and how the operation can support those strategies, the child?s condition, what occurred while the child was away from the operation (including where the child went, who was with the child, the child?s activities, and any other information that may be relevant to the child?s health and safety), and including any routine activity that would be inappropriate for the child to return to and the explanation for why the activity is inappropriate.

Moderate Corrected

The Unauthorized Absence Log was missing the following information: gender, the time the unauthorized absence was discovered, the name of the caregiver responsible for the child at the time the child's absence was discovered, the intake report number (if a report was made to Licensing or the Department of Family and Protective Services), and whether law enforcement was contacted (including the name of any law enforcement agency that was contacted and the number of the police report, if applicable).

Moderate Corrected

Two unauthorized absences were not documented timely.

Moderate Corrected

During a review of records for Emergency Behavior Intervention. Serious Incident report was reviewed and found to not have the information on who conducted a restraint on a child

Moderate Corrected

During Inspeciton, serious incident report was reviewed. The file reviewed indicated that a child in care had a restraint completed on him. The details of the documentaiton was not in detail. 748.2855(a)- 748.2855(a)(9)

Critical Corrected

A staff member admitted to falling asleep while on duty.

Moderate Corrected

The child's preliminary service plan states that they will have their own living space, but they were placed in a room with another child in care.

Moderate Corrected

Three out of three files reviewed indicated that there was no signed statement from the employee that he or she will report suspected child abuse, neglect or exploitation

Moderate Corrected

This rule is not addressed in the policies and procedures.

Critical Corrected

The applicant and the designee do not have a background check submitted.

Minor Corrected

This rule was not addressed in the policies and procedures.

Moderate Corrected

YHA's policy reporting serious incidents do not align with all the requirements found at 748.105 (8) and 748.303(a)

Minor Corrected

A description for volunteer responsibilities, the criteria for the selection process, and required training is not explained.

Minor Corrected

The procedures for obtaining clothing indicate that children will have adequate clothing at placement. The budget does not have a line item for how clothing will be purchased or provided.

Moderate Corrected

On page 253, the specific screening tool and its application is not defined.

Moderate Corrected

The policies and procedures submitted in certain areas speak to the rights of the guardian only.

Moderate Corrected

The policies and procedures do not specify confidentiality requirements for contractors and volunteers.

Moderate Corrected

The policies and procedure do not address this rule.

Moderate Corrected

The staff house is not in an appropriate condition for children in care. The house would need to be cleaned, cleared, and beds added prior to operating. The larger house has several bathroom handles and sink knob that required replacement. Some flooring was soiled. The garage was filled with items to be discarded. The pool house is blocked and in need of repairs/maintenance. The house where the heater is stored is dilapidated and contains discarded items.

Critical Corrected

In the weapons policy PDF on pg. 242, it states that weapons will be prohibited. However, on page 229 of the YHA policies and procedures it states that children may engage in high-risk activities that include weapons, etc.

Moderate Corrected

The application states that children with emotional disorders will be admitted. However, the admission policies found on pages 118, 124, and 130 conflict.

Moderate Corrected

Conflict of Interest section did not have a statement which informs that governing body does not have a conflict of interest.

Moderate Corrected

The minimum qualification for the PLSP, in YHA's plan, is that the person would have a degree in social work or a bachelor's degree. This is not according to minimum standard rule 748.563(a).

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Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.