Hands of Healing

Multiple children in care reported the foster parent yelling within the home.

The foster parent provided misleading information regarding the details of a serious incident to the agency. They also failed to monitor and restrict the child's electronic usage after discovering the child's interest in inappropriate content.

This standard was found deficient as part of a DFPS Investigation.

Foster parent failed to immediately seek medical attention following a serious injury.

The foster parent failed to maintain auditory and visual awareness of the child nor their whereabouts during a serious incident.

Foster parent failed to report to licensing after discovering an incident had occurred that resulted in a child sustaining a serious neck injury.

During a review conducted on March 31, 2025, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

A child in care was taken to the hospital on 03/07/2025 in where it was determined that they had a significant injury. This event was not reported until 03/11/2025.

Multiple children in care reported witnessing a child in care being pinched by the ear. Additionally, the children reported that the foster parent yells and curses in the home.

Multiple children in care reported the foster parent uses physical force to control their behaviors by pulling and or pushing them by the arm, into their room.

An out-of-state background check was not requested on a person whose application included living out of state in the last five years.

During a review conducted on September 27, 2024 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

Two children in care disclosed that there was a camera being used within the bedroom.

A child in care was not being properly supervised when she was subjected to sexual misconduct by another child in care.

The home was observed to have a hole in the wall and the bath tub water stays on leaking warm water at all times and will not turn off.

During the review of 2 home files, it was observed that the Fire Safety checklist was not proper completed. In one home, line #5 was not properlly completed while in the other home line #12 and 14 were not properly completed. The inspector drew a line accross Yes and No options . Also, Health checklist was not properlly completed for one home as line 1, line 16 and line 18 were not answered.

During the sampling inspection, it was determined that the home have not received an unannounced inspection within the last 12 months.

Foster mother placed potty toilet inside the children bedroom which the children use at night without approved variance from the agency.

Foster parent is aware that older males are coming to the foster home to visit with the child and did not take appropriate action to stop it. Also, foster parent is aware of child service plan instruction but did not abide with instruction.

Child admitted to drinking alcohol (Margarita) during foster parent family party at Louisiana while under the care of foster parent. Foster parent stated during interview that she was not able to see or observe what child was doing because she was at the backyard. According to information in child's service plan, foster parent is to provide adequate supervision of the child inside and outside of the home. Foster parent is to monitor interaction between child and others when they are outside the home. Also, foster parent should ensure child is properly supervised by remaining within visual and or / audio distance of the child. Foster parent must know the whereabout of child inside the house and will check on child 2-3 times at night regularly.

During a review conducted on March 25, 2024 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

During the review of the case, victim child and another collateral child stated that foster parent hits and throws water bottle, toys and pill bottle at a child in care.

During the investigation review, it was determined that the foster parent put a child in care out of the home.

Based on the review of the investigation it was determined that a foster child was being spanked with a belt.

Based on the review of the investigation it was determined that a foster parent was limiting the contact between the foster child and case worker by restricting phone calls from the case worker.

A foster parent used physical disciple on a child in care, in addition to leaving foster children unattended without adult supervision.

Based on the review of the investigation it was determined that foster children were left in the home without adult supervision.

It was determined based on the review of the investigation that the foster parent was coaching foster children on what say when professional staff interviewed them. The foster parent also informed the children that if they spoke to an investigator truthfully, they would be discharged to deplorable placements.

During the investigation it was discovered that the foster parent called a child in care inappropriate names and cursed in front of children in care.

During a review conducted on September 22, 2023 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

A child that was admitted 6/22/23 does not have an Admissions Assessment.

It was determined that an employee was operating against their conditions of their background checks by giving opinions that swayed the final decisions of staffing.

The children's service plan explains that the foster parent will be accessible to reach in case of an emergency, which she was not accessible due to being on vacation out of the country.

Based on the review of the investigation, it was determined that the foster parent would pinch a child in care on the arms and legs, causing the child to cry from pain.

A foster parent failed to maintain self-control in the presence of foster children when she hit her adopted child on the head with a cell phone, causing injury.

During an inspection by Residential Childcare Contracts, medications were observed unlocked and accessible to children in care.

An incident report did not include the involvement of each child involved in a physical altercation, listed an inaccurate date for the incident, and incorrectly indicated medication was cheeked.

The CPA failed to provide documentation to RCCR, as requested. Medical documentation was requested on 7/12/23 and was not received until 7/21/23.

Two children and one caregiver stated the foster parents failed to intervene when three children were fighting, stating another child broke up the fight. One foster parent denied she intervened to break up the fight, stating she didn't know who broke it up.

The foster parent's personal medication was accessible to children in care in the event the foster parent was not able to access it herself.

A child's psychotropic medications were observed in a locked box, in an unlocked cabinet.

During a review conducted on March 20, 2023 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

On 1/24/2023, a child was picked up from school due to the child fighting with a teacher. During the car ride home from the school, the child in care attempted to throw himself out of the moving vehicle, verbalizing that he wanted to end his life. The child in care was taken to a psychiatric hospital, however this incident was not reported until 1:24 PM on 01/25/2023.

Caregivers took children to a club where their needs could not be met due to the children not being potty trained, soiling themselves and staff not being able to clean and change them. Children remained soiled multiple times until caregivers were able to go to the club to clean and change them.

Over the course of the investigation, it was found that caregivers failed to supervise children in a manner that allow for intervention when necessary to protect children from harm. A FACN report concluded that the injuries were not self-inflicted but were unable to say what the cause of injuries could be. The report concluded that most of these did not appear self-inflicted. During an interview with the current foster parent, she acknowledged that all three children had some aggressive behaviors initially but reported that aggressive behaviors had slowed down. Current foster parent claimed children would hit, push, and bite others. RCCI found a concern with supervision not being followed as outlined within the children's service plan.

749.1957(9) - Other Prohibited Discipline-Subjecting a child to abusive or profane language

Two of two children in care reported being physically disciplined with a fly swatter by the caregiver.

During an inspection yelling was heard coming from inside the home. Two children interviewed recalled overhearing yelling and cursing while in the home. During an interview caregiver admitted to using profanity in the presence of children during times of frustration, but not directly towards children in care.

It was observed by HM that the home did not have clean linen on beds that children in care sleep in. There was an unknown liquid or oil spilled throughout the bedding and debris/or crumbs. (photo taken)

During inspection HM contracts observed harmful chemicals were accessible to children under five and located in the bathroom used by the children in care. The foster parent corrected this citation during the inspection.

One of twenty-eight foster home files reviewed, did not include a background check for a non-client resident who became fourteen years old in July 2021.

It is determined that the foster parent did not allow a child in care to have private phone conversations with his biological parents.

During the investigation it was observed that the agency home had a candle that was easily accessible to a child in care.

During the investigation inspection, it was observed that the equipment and furniture was not safe for a child, and the linen on the bed was not on. The child was sleeping on a mattress with the plastic bag cover and no sheets. There was a knife found in the child's room inside the closet (photo taken). There was dirty carpet in the child's room (photo taken). During the investigation walk through it was observed that the child's clothes were found on trash bags and not properly stored into the dresser.(photos taken).

During the investigation inspection a large butcher's knife was found in the child's closet. (photo taken).

A caregiver left children in care with an unauthorized caregiver while she went out of the Country.

Children in care were unknowingly being supervised by the Foster Parent's biological Daughter, who was not approved as a Babysitter.

Children were being care for the foster parent's biological daughter, who did not complete any trainings

The foster mom left the foster children be supervised by a bio child.

A household member confirmed and was witnessed acting as the sole caregiver of children in care in the absence of the foster parent.

The foster parent's back-up/householdmember/caregiver is in the home and is marked as Inactive by the operation.

Foster children reported having inappropriate sexual contact with another child in the home.

Based on the evidence gathered during this investigation, it was found that there is a preponderance of evidence to support the allegation of the Neglectful Supervision of children in care by the foster parent.

The foster parent failed to use prudent judgment when allowing a bio child unsupervised access to children in care when a Safety Plan prohibited this.