Monarch Family Services

In reviewing agency homes one of the home's liability car insurance is out of date.

In reviewing the agency home, it was found that two homes did not meet the required proof of financial documentation required to require financial stability.

Multiple caregivers obtained a CPR certification without the curriculum that includes the use of a CPR manikin as required.

In 1 out of 6 child files reviewed the preliminary service plan was completed late. The child admission date was 7/1/24 and the plan was completed on 7/5/24 and signed on 7/6/24.

An agency home had a fire inspection completed late and had a 1 month lapse.

In reviewing the family homes, it was found that a foster parent who provides care for the child and lives in the home is now inactive as of 4/2023. In addition, the files are electronic and should be up to date and complete to ensure that compliance is met.

In the homes reviewed it was found that the home did not have sufficient income to meet the child's needs

In 1 out of 6 child files reviewed the TB screening was completed late. The child was admitted 9/27/22 and the screening was completed 11/16/22

During the DFPS investigation, it was noted that used doggy pads were left out in the living area. The home was also noted to be cluttered, with trash on the floor of the bedrooms. Additionally, the bathroom was unclean.

It was found in the DFPS investigation that the foster parent was yelling at the children in the home.

A household member was not included in the home study.

The home was found to be over capacity. HHSC will recommend an administrative penalty as a result of this citation, per HRC Section 42.078.

It was found that foster parent was threatening children with a spanking as a scare tactic.

During the course of the investigation, it was determined that the caregiver was present when the child in care was riding as a third passenger on a two passenger ATV. The child was seated inappropriately on the rack as opposed to the seat of the ATV. The caregiver failed to intervene by allowing the child to ride on the ATV inappropriately, and the child was injured as a result.

The operation does not have a consistent method on when annual trainings are conducted.

During the course of the investigation, foster parent admitted to "popping" the children on their hand and stated this would be the go to area when they did hit the children. The foster parent also admitted to "a pop on the butt" with the children.

According to the home study, the foster home did not have adequate income prior to receiving reimbursement for services. Home study states family received outside support for groceries and bill payments. According to documents received, current tax return was not provided during the time of initial home study for accurate review. Current employment was not provided during the time of the initial home study.

According to initial home study and home study addendum, dates are not consistent with known information on financial stability. According to initial home study and home study addendum employee verification information is inaccurate as well as employment and unemployment start and end dates.

Children in care were not given the opportunity to consent to participate in a televised charity event publicly for money given to the foster parents on the child's behalf.

In one file reviewed it was observed that a service plan was completed after the 40-day time frame on 10/20/2022 from the placement agreement and the day the child was placed 8/9/2022. There was also no previous foster care service plan in the file.

Multiple training certificates did not include the trainer's qualifications.

One out of the six homes assessed was licensed as a home that provides treatment services with a child currently placed that is receiving treatment services and the agency is only licensed for agency homes to provide child care.

The home is not verified for caring for a 5 year old yet the child in the home is 5 yrs old at this time. The home study approved a recommendation verification for children 6 - 8 years old.

A 5 year old child in care was left alone unsupervised at different times and the caregiver was not able to ensure the child's safety or well being by having auditory or visual awareness of the child.

A caregiver admitted to subjecting a youth in care to corporal punishment.

Multiple files were observed to not have each individual summary documented.

The caregiver is not administering medication as prescribed according to the professional's subsequent orders.

The home did not have a cumulative record of the medication administered to the child.

Physical discipline is being used in the home.

The bathroom, and other areas of the home was not kept clean and is not safe for children.

There is an individual living in the home who has not had a background check.

It was found that a child in care was inappropriately supervised by a caregiver which resulted in them having contraband in their room.