ACTIVE POOR Compliance

Safe Haven Community Services

8100 WASHINGTON AVE STE 167, HOUSTON, TX 77007

License #858127- 2890 | Expires: Mar 8, 2006

Day Care Center
Type
209
Inspections
110
Violations

Compliance Summary

39
Critical
32
Serious
35
Moderate
4
Minor

Inspection History

Date Type Result Violations
Feb 26, 2026 Annual Inspection Compliant 0
Feb 17, 2026 Annual Inspection Compliant 0
Feb 7, 2026 Annual Inspection Compliant 0
Jan 27, 2026 Annual Inspection Compliant 0
Jan 5, 2026 Annual Inspection Compliant 0
Dec 23, 2025 OTHER Compliant 0
Dec 11, 2025 Annual Inspection Violations Found 2
Dec 11, 2025 Annual Inspection Compliant 0
Dec 4, 2025 OTHER Compliant 0
Nov 25, 2025 OTHER Violations Found 1
Nov 24, 2025 Annual Inspection Violations Found 2
Oct 20, 2025 Annual Inspection Violations Found 3
Oct 15, 2025 Annual Inspection Compliant 0
Oct 11, 2025 OTHER Compliant 0
Oct 1, 2025 OTHER Compliant 0
Sep 26, 2025 OTHER Compliant 0
Sep 23, 2025 Annual Inspection Violations Found 6
Sep 22, 2025 OTHER Compliant 0
Sep 22, 2025 Annual Inspection Compliant 0
Sep 17, 2025 OTHER Compliant 0
Sep 8, 2025 Annual Inspection Compliant 0
Sep 6, 2025 OTHER Compliant 0
Sep 5, 2025 OTHER Violations Found 1
Sep 3, 2025 OTHER Violations Found 1
Aug 29, 2025 Annual Inspection Violations Found 3
Aug 5, 2025 OTHER Violations Found 1
Jul 31, 2025 OTHER Violations Found 1
Jul 24, 2025 Annual Inspection Compliant 0
Jul 22, 2025 Annual Inspection Violations Found 3
Jul 9, 2025 OTHER Compliant 0
Jun 17, 2025 Annual Inspection Violations Found 3
May 20, 2025 OTHER Violations Found 4
May 13, 2025 Annual Inspection Compliant 0
May 13, 2025 Annual Inspection Compliant 0
May 9, 2025 OTHER Compliant 0
Apr 30, 2025 Annual Inspection Compliant 0
Apr 28, 2025 Annual Inspection Compliant 0
Apr 25, 2025 Annual Inspection Compliant 0
Apr 23, 2025 Annual Inspection Compliant 0
Apr 20, 2025 OTHER Violations Found 1
Apr 19, 2025 OTHER Compliant 0
Apr 18, 2025 OTHER Compliant 0
Apr 17, 2025 Annual Inspection Compliant 0
Apr 17, 2025 OTHER Compliant 0
Apr 17, 2025 OTHER Violations Found 1
Apr 9, 2025 Annual Inspection Compliant 0
Apr 2, 2025 OTHER Violations Found 3
Mar 28, 2025 OTHER Compliant 0
Mar 28, 2025 OTHER Violations Found 1
Mar 19, 2025 Annual Inspection Compliant 0
Mar 19, 2025 OTHER Compliant 0
Mar 18, 2025 OTHER Violations Found 1
Mar 13, 2025 Annual Inspection Compliant 0
Mar 6, 2025 Annual Inspection Violations Found 1
Mar 4, 2025 Annual Inspection Compliant 0
Mar 1, 2025 OTHER Compliant 0
Feb 27, 2025 Annual Inspection Compliant 0
Feb 25, 2025 OTHER Compliant 0
Feb 21, 2025 Annual Inspection Compliant 0
Feb 20, 2025 OTHER Compliant 0
Feb 18, 2025 OTHER Compliant 0
Feb 8, 2025 OTHER Violations Found 2
Feb 8, 2025 OTHER Compliant 0
Feb 5, 2025 Annual Inspection Compliant 0
Jan 29, 2025 Annual Inspection Compliant 0
Jan 23, 2025 Annual Inspection Compliant 0
Jan 21, 2025 OTHER Violations Found 2
Jan 21, 2025 Annual Inspection Violations Found 1
Jan 8, 2025 Annual Inspection Compliant 0
Jan 7, 2025 Annual Inspection Violations Found 1
Jan 7, 2025 OTHER Compliant 0
Jan 6, 2025 OTHER Violations Found 1
Jan 3, 2025 OTHER Compliant 0
Jan 2, 2025 Annual Inspection Compliant 0
Dec 30, 2024 OTHER Violations Found 1
Dec 12, 2024 Annual Inspection Violations Found 4
Dec 6, 2024 Annual Inspection Compliant 0
Dec 4, 2024 OTHER Violations Found 1
Nov 27, 2024 OTHER Compliant 0
Nov 18, 2024 OTHER Compliant 0
Nov 6, 2024 OTHER Compliant 0
Nov 1, 2024 OTHER Compliant 0
Oct 18, 2024 Annual Inspection Compliant 0
Oct 17, 2024 Annual Inspection Compliant 0
Oct 17, 2024 OTHER Compliant 0
Oct 14, 2024 OTHER Compliant 0
Oct 13, 2024 OTHER Compliant 0
Oct 2, 2024 Annual Inspection Compliant 0
Sep 27, 2024 Annual Inspection Compliant 0
Sep 26, 2024 Annual Inspection Compliant 0
Sep 18, 2024 OTHER Compliant 0
Sep 18, 2024 OTHER Compliant 0
Sep 18, 2024 OTHER Compliant 0
Sep 17, 2024 OTHER Violations Found 4
Sep 12, 2024 Annual Inspection Violations Found 1
Sep 11, 2024 Annual Inspection Compliant 0
Sep 2, 2024 Annual Inspection Violations Found 2
Aug 31, 2024 OTHER Compliant 0
Aug 27, 2024 Annual Inspection Compliant 0
Aug 24, 2024 OTHER Violations Found 1
Aug 20, 2024 OTHER Violations Found 1
Aug 16, 2024 OTHER Compliant 0
Aug 3, 2024 OTHER Violations Found 2
Jul 27, 2024 Annual Inspection Compliant 0
Jul 24, 2024 OTHER Compliant 0
Jul 24, 2024 OTHER Violations Found 1
Jul 12, 2024 OTHER Compliant 0
Jun 26, 2024 OTHER Compliant 0
Jun 14, 2024 OTHER Compliant 0
Jun 12, 2024 Annual Inspection Compliant 0
May 30, 2024 OTHER Compliant 0
May 29, 2024 OTHER Compliant 0
May 27, 2024 OTHER Compliant 0
May 15, 2024 OTHER Compliant 0
May 1, 2024 Annual Inspection Compliant 0
Apr 30, 2024 OTHER Compliant 0
Apr 30, 2024 OTHER Compliant 0
Apr 26, 2024 OTHER Compliant 0
Apr 11, 2024 OTHER Violations Found 4
Apr 11, 2024 Annual Inspection Compliant 0
Mar 30, 2024 OTHER Compliant 0
Feb 29, 2024 OTHER Violations Found 3
Feb 27, 2024 Annual Inspection Violations Found 2
Feb 5, 2024 OTHER Violations Found 2
Jan 19, 2024 OTHER Compliant 0
Dec 27, 2023 OTHER Violations Found 1
Dec 6, 2023 Annual Inspection Violations Found 6
Nov 2, 2023 OTHER Compliant 0
Oct 24, 2023 OTHER Compliant 0
Oct 13, 2023 Annual Inspection Compliant 0
Oct 10, 2023 OTHER Compliant 0
Sep 22, 2023 OTHER Compliant 0
Sep 20, 2023 Annual Inspection Compliant 0
Sep 6, 2023 OTHER Violations Found 2
Aug 25, 2023 Annual Inspection Compliant 0
Aug 22, 2023 OTHER Violations Found 1
Jul 19, 2023 OTHER Violations Found 1
Jul 17, 2023 OTHER Compliant 0
Jul 15, 2023 Annual Inspection Compliant 0
Jul 14, 2023 OTHER Compliant 0
Jun 28, 2023 Annual Inspection Compliant 0
Jun 13, 2023 OTHER Compliant 0
May 30, 2023 OTHER Violations Found 1
May 26, 2023 OTHER Compliant 0
May 15, 2023 OTHER Compliant 0
Feb 28, 2023 Annual Inspection Compliant 0
Jan 24, 2023 OTHER Compliant 0
Dec 21, 2022 Annual Inspection Compliant 0
Dec 10, 2022 OTHER Compliant 0
Nov 10, 2022 Annual Inspection Compliant 0
Nov 3, 2022 OTHER Compliant 0
Oct 29, 2022 OTHER Compliant 0
Sep 21, 2022 OTHER Compliant 0
Aug 26, 2022 OTHER Compliant 0
Jul 27, 2022 Annual Inspection Compliant 0
Jul 21, 2022 Annual Inspection Compliant 0
Jun 28, 2022 Annual Inspection Violations Found 1
Jun 20, 2022 Annual Inspection Compliant 0
Jun 14, 2022 Annual Inspection Compliant 0
Jun 9, 2022 OTHER Compliant 0
Jun 2, 2022 OTHER Compliant 0
Jun 2, 2022 OTHER Violations Found 1
May 31, 2022 OTHER Compliant 0
May 31, 2022 OTHER Violations Found 1
May 19, 2022 OTHER Compliant 0
Apr 20, 2022 OTHER Compliant 0
Mar 2, 2022 Annual Inspection Violations Found 5
Feb 25, 2022 OTHER Compliant 0
Feb 11, 2022 OTHER Compliant 0
Feb 1, 2022 OTHER Violations Found 2
Nov 10, 2021 OTHER Compliant 0
Nov 4, 2021 OTHER Compliant 0
Oct 10, 2021 OTHER Compliant 0
Oct 5, 2021 OTHER Compliant 0
Sep 23, 2021 OTHER Compliant 0
Sep 22, 2021 Annual Inspection Compliant 0
Sep 17, 2021 Annual Inspection Violations Found 2
Sep 16, 2021 OTHER Compliant 0
Sep 11, 2021 OTHER Compliant 0
Sep 8, 2021 Annual Inspection Compliant 0
Aug 30, 2021 OTHER Compliant 0
Aug 23, 2021 Annual Inspection Compliant 0
Aug 18, 2021 Annual Inspection Compliant 0
Aug 17, 2021 OTHER Compliant 0
Aug 17, 2021 OTHER Compliant 0
Jul 29, 2021 Annual Inspection Compliant 0
Jul 27, 2021 Annual Inspection Compliant 0
Jul 13, 2021 OTHER Violations Found 1
Jul 2, 2021 Annual Inspection Violations Found 3
Jun 29, 2021 OTHER Compliant 0
Jun 23, 2021 OTHER Violations Found 2
Jun 15, 2021 OTHER Compliant 0
May 26, 2021 Annual Inspection Compliant 0
May 18, 2021 Annual Inspection Violations Found 3
May 7, 2021 OTHER Compliant 0
Apr 19, 2021 OTHER Compliant 0
Apr 11, 2021 Annual Inspection Compliant 0
Apr 10, 2021 OTHER Compliant 0
Apr 8, 2021 OTHER Compliant 0
Apr 7, 2021 Annual Inspection Compliant 0
Apr 5, 2021 Annual Inspection Compliant 0
Mar 26, 2021 OTHER Violations Found 2
Mar 20, 2021 OTHER Compliant 0
Mar 16, 2021 OTHER Compliant 0
Feb 27, 2021 OTHER Compliant 0
Feb 12, 2021 OTHER Compliant 0
Jan 27, 2021 OTHER Compliant 0
Jan 26, 2021 OTHER Compliant 0
Jan 20, 2021 OTHER Compliant 0

Violation Details

Moderate Corrected

A staff member was observed to have delinquent annual trainings in Normalcy, Psychotropic Medication, and Reporting.

Corrected: Dec 15, 2025

Critical Corrected

Two children in care were observed to have gone multiple consecutive months in 2025 with no documented face-to-face visits from staff.

Corrected: Dec 15, 2025

Serious Corrected

It was found that the operation reported a hospitalization incident late to licensing.

Corrected: Dec 8, 2025

Moderate Corrected

Medical documentation was observed to be missing required signatures as well as the date on which the appointment occurred.

Corrected: Dec 1, 2025

Minor Corrected

Documentation for monthly face to face visits with children were not uploaded into the files for three children in care.

Corrected: Dec 1, 2025

Serious Corrected

A foster home's Fire and Health/Environmental Checklists were observed to be out of compliance, with the last completion date for both documented as October 19. 2024.

Corrected: Oct 27, 2025

Serious Corrected

A gas inspection for one foster home was observed to be out of compliance, with the last inspection completed on 07/30/2024.

Corrected: Oct 27, 2025

Serious Corrected

Vehicle liability insurance was observed to be expired in two foster home files that were reviewed, with one of those homes also having an expired registration.

Corrected: Oct 27, 2025

Serious Corrected

A foster parent's file that was reviewed was observed to be delinquent in the annual training for Recognizing and Reporting Abuse.

Corrected: Sep 29, 2025

Critical Corrected

Condition #1-Met Condition #2-Met Condition #3-Not Met-Staff did not review a compliance plan with the foster parents within the required timeframe. Condition #4-Met Condition #5-Met Condition #6-Met Condition #7-Met Condition #8-Met

Corrected: Sep 29, 2025

Critical Corrected

Annual suicide prevention trainings were observed to be delinquent for four foster parents whose records were reviewed.

Moderate Corrected

A child's file was observed to contain documentation belonging to another child in care.

Moderate Corrected

Copies of child rights were not observed in two files and missing signatures in others.

Moderate Corrected

EBI Trainings were observed to be delinquent in three foster parents' files that were reviewed.

Moderate Corrected

Multiple children in care confirmed being threatened with the loss of placement.

Moderate Corrected

On 08/28/25, a young child with special needs fell out of a highchair resulting in an injury that required immediate medical attention. The incident was not reported to Licensing until 09/03/25, which does not meet the requirement for timely notification of serious incidents.

Moderate Corrected

It was observed that not all admission assessments are in the files, in addition the ones that were in the file were not accurate or were missing viable information.

Moderate Corrected

Immunization records were observed to be missing from children's files.

Moderate Corrected

Copies of child's rights were observed to be missing from children's records.

Critical Corrected

An adult household member who has resided in the home prior to their 14th birthday and acts as a babysitter did have a background check completed until 08/26/2025.

Moderate Corrected

The operation failed to complete a preliminary service plan with in 72hrs. of the child being admitted into care.

Critical Corrected

A background check for a frequent visitor submitted on 06/13/2024-returned ineligible. On 06/28/24 the frequent visitor was involved in a car incident while supervising the child in care. The operation did not inactivate this individual until 07/29/2024.

Critical Corrected

An employee hired on 10/07/24 have completed a training on suicide prevention.

Moderate Corrected

A staff member hired on 10/07/24 has not taken a training in Normalcy.

Moderate Corrected

One of the four foster home files were observed to a foster parent delinquent in taking required annual trainings.

Minor Corrected

One requested personnel file was reported to be located at the owner's personal residence.

Minor Corrected

Annual training certificates for one employee was said to be maintained at her personal residence and not filed in her personnel record.

Serious Corrected

Foster Parent denied having to demonstrate how to do a restraint during training

Critical Corrected

Schedule II Medications were not observed to be double locked as required.

Critical Corrected

A background check was not conducted for a 16-year-old home member when the home re-opened on 11/18/24.

Critical Corrected

A new foster home screening was not conducted after the home closed on 08/22/24 and re-opened on 11/18/24.

Serious Corrected

A child in care sustained an injury that required treatment by a medical professional 3 days prior to the incident being reported to licensing.

Critical Corrected

During the inspection, a full pill bottle was found in the kitchen cupboard, and the cabinet is not double locked.

Critical Corrected

Children in care reported being spanked with a belt, punched, and pinched by caregiver.

Serious Corrected

Children in care were monitored by the caregiver via doorbell camera while the children were home alone, despite service plans requiring constant supervision by the caregiver inside and outside of the home.

Serious Corrected

Caregiver was heard on audio using profanity towards children in care.

Critical Corrected

Infant's crib contains a bumper, pillow, and toy attached to it.

Serious Corrected

The foster parents did not implement and follow 2 children's service plans when the children were allowed to play outside alone.

Serious Corrected

The edge of the home needs to be repair.

Serious Corrected

A caregiver admitted to throwing a liquid substance on a child in care.

Moderate Corrected

After engaging in a verbal altercation, the caregiver instructed the child to pack their belongings as a result of her behaviors.

Critical Corrected

During Investigation Inspection, the foster parent did not allow licensing staff into the foster home in conducting inspection as related to investigation.

Serious Corrected

It was determined a caregiver utilized inappropriate, threatening comments toward an adolescent in care.

Moderate Corrected

Two of two children were prescribed medication that was being administered, but there was no medication logs available for review during the inspection.

Moderate Corrected

Two of the five child records were observed to have Initial Service Plans deleted from their electronic files.

Moderate Corrected

Three youth over the age of six of opposite genders shared a bedroom without prior assessment and approval.

Serious Corrected

During the inspection, a hole was observed in the kids bedroom. It was fixed during the inspection. Furthermore, many of the baseboards were missing throughout the home. The kitchen sink appeared dirty. The foster parents' bathroom where the cats litter box is kept, smelt of strong cat feces. The air vent in the laundry room was observed appeared to be filthy and stained and needs to be replaced. Overall, the home has a strong animal and musty odor.

Moderate Corrected

One of the four child records reviewed was observed to be missing a signed copy of the Child's Rights.

Critical Corrected

Three of the four child records reviewed were observed to not have monthly FTF contacts for more than two consecutive months this year.

Serious Corrected

Two of the four foster homes reviewed were observed to be missing one quarterly visit each for year 2024.

Moderate Corrected

Service Plan has not been completed for a child who came into care on 09/24/2024.

Serious Corrected

A photo of the children's bathroom showed a bottle of Clorox toilet cleaner sitting on top of the toilet, within reach of the children of the care.

Serious Corrected

A caregiver admitted to using inappropriate language towards a child in care.

Moderate Corrected

The operation did not report a serious incident when it occurred

Serious Corrected

The caregiver did not attempt to de-escalate the situation.

Critical Corrected

A child in care stated that he felt like he could not breathe during the restraint.

Critical Corrected

One of four employee files was observed to have a delinquent CPR First Aid Training that expired on 06/07/24.

Serious Corrected

Stair railing is detached from wall, causing there to be a lack of support upon climbing the stairs. A piece of wood on a stair step is detached. The restroom was full of un-discarded trash, as well as the toilet being full of bodily waste and tissue.

Moderate Corrected

Upon inspecting the children's room, I observed Cory's bed without proper linens and the mattress protector was not in an effective state. it was torn and only covering to the middle of the bed.

Critical Corrected

Foster parent admitted to spanking children in care with a belt.

Serious Corrected

Two children in care slept in the same bed at a foster parent's home.

Critical Corrected

Foster parent did not exercise prudent judgement when allowing a child to have contact with his biological mother although the child's service plan stated that contact between the child and parent was prohibited.

Moderate Corrected

The foster parent opened and read confidential emails sent to and from a child and attorney ad-litem.

Serious Corrected

During the investigation, it was found that the driver did not provide any of the children with safety car seats when they were transported to placement.

Critical Corrected

Foster parent's did not exercise prudent judgement when leaving an unloaded firearm accessible to a child in care who has a history of high-risk behaviors.

Critical Corrected

A ten-year-old child in care was able to obtain a foster parent's handgun from the vehicle and was able to maintain possession of the firearm at school which could have resulted in substantial harm to himself and others.

Critical Corrected

A child in care was able to access an unloaded handgun while being transported by the foster parent.

Critical Corrected

A child in care retrieved the foster parent's handgun without the foster parent's knowledge and was able to have it in possession for a period of time.

Critical Corrected

Foster parent used corporal punishment as a form of discipline on children in care as a mean to get them to comply.

Critical Corrected

A foster parent physically disciplined children in care in the presence of other children on the school bus while performing daily work duties.

Critical Corrected

Foster parent was observed on camera physically hitting a child in care on the arm and throwing a backpack containing a Chromebook hitting another child in care on the head.

Moderate Corrected

One of the eight foster homes reviewed was observed to be missing documentation for annual disaster and emergency drills.

Moderate Corrected

Two of the eight child right's forms reviewed was observed to be missing signatures.

Serious Corrected

During the investigation, the foster mother admitted to "popping" a child in care on the hand in order to control his behaviors.

Moderate Corrected

During the investigation, it was found that medication recording logs were completed at the end of the week.

Critical Corrected

Child in care was left alone in the foster parents' home. Foster parent states the development of the child was an 8 years old, child requires auditory and eyesight supervision.

Critical Corrected

It was observed that one of the child's files did not have a monthly visit for April, May, June, July, August, September, or October 2023.

Moderate Corrected

It was observed that a TB exam was not completed for a one-year-old child in care.

Moderate Corrected

An Admission Assessment for a child placed in the home on July 21, 2023 was not completed until October 22, 2023.

Critical Corrected

An employee was hired and allowed to conduct home visits without an approved background check.

Critical Corrected

One of the four caregiver files was observed to have an expired CPR certification.

Moderate Corrected

It was observed that a Preliminary Service Plan was not completed for a child placed in a home on 07/21/2023.

Moderate Corrected

During the investigation it was found that service plans were not completed in a timely manner

Minor Corrected

During the investigation it was found that notification for service plan review was not given to parents in a timely manner.

Serious Corrected

Operation did not provide a 30-day notice in regard to new location.

Serious Corrected

The child in care had a cell phone that could only be used at the library in case of an emergency, as it required Wi-Fi to work; as such, the child was without a method of contacting the foster parents during the use of public transportation to and from the library.

Serious Corrected

A foster parent admitted to leaving foster children ages 12, 9 and 8 in the care of a 15-year-old home member.

Moderate Corrected

Two out of two home screenings reviewed did not have the prospective foster parent's income confirmed by bank statements or tax returns. One prospective foster parent's income was only verified verbally.

Critical Corrected

Two children in care made an outcry of physical discipline by their caregiver.

Critical Corrected

Medicine (non-prescribed melatonin) resembling candy was left in an area of the home where candy was also present and accessible to children in care.

Moderate Corrected

One of the eight foster homes was observed to be missing annual normalcy training.

Critical Corrected

A review of one foster home record showed that both foster parents were delinquent on Pediatric CPR Training.

Critical Corrected

A review of one foster home record showed that both foster parents were delinquent on Pediatric First Aid Training.

Serious Corrected

One of the eight foster homes was observed to be missing annual transportation training.

Critical Corrected

One of the eight foster homes was observed to be missing annual trauma informed care.

Critical Corrected

A child in care reported being spanked with a belt and extension cord as a form of punishment.

Critical Corrected

A child in care was subjected to corporal punishment by being spanked by his foster parent.

Moderate Corrected

Medication log was observed missing the reason the medication was prescribed and the prescribing physician's name.

Serious Corrected

The home was observed with a broken kitchen draw, the stove ventilation system was unclean to a concerning degree, used toliet paper on the bathroom floor, and cleaning products on the kitchen counter.

Moderate Corrected

The incident report did not indicate that the child was put in a basket hold.

Critical Corrected

The tool box being used for medication storage was observed on the top of the kitchen cabinet.

Moderate Corrected

The 04/2021 medication log does not include the prescribing doctor's name.

Serious Corrected

The caregiver has not recorded administration of medication since 04/2021.

Serious Corrected

All three children reported that caregiver would yell at and/or use a "mean" voice, causing 3 year old to be afraid. Children in care reported that caregiver retaliated against them when she punished them because of the open investigation.

Serious Corrected

3 year old female shared bedroom with her two male siblings ages 10 and 11. There was no approved waiver or variance.

Moderate Corrected

There were nocompleted medication logs observed in the home during the inspection.

Serious Corrected

Laundry supplies were observed accessible to children in care.

Serious Corrected

The fire extinguisher was observed not being serviced since July 2019.

Critical Corrected

Caregiver admitted that she did not provide two children in care their medication on March 14th and 15th of 2021.

Critical Corrected

Medication was not properly stored, as it was observed to be accessible to children in care.

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Day Care Center Capacity: 52 Last inspection: Oct 30, 2025 5 violations
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Day Care Center Capacity: 52
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ESPERANZA HEIGHTS

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Day Care Center Capacity: 86
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ESPERANZA SCHOOL

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School-Age Program Capacity: 534
Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.