ACTIVE POOR Compliance

Shamar Hope Haven Residential Treatment Center

2719 TRUXILLO ST, HOUSTON, TX 77004

License #838067 | Expires: Nov 19, 2004

Day Care Center
Type
13
Capacity
289
Inspections
59
Violations

Compliance Summary

15
Critical
19
Serious
18
Moderate
7
Minor

Inspection History

Date Type Result Violations
Feb 27, 2026 Annual Inspection Compliant 0
Feb 26, 2026 Annual Inspection Compliant 0
Feb 25, 2026 Annual Inspection Compliant 0
Feb 13, 2026 Annual Inspection Compliant 0
Feb 4, 2026 OTHER Compliant 0
Feb 4, 2026 Annual Inspection Compliant 0
Jan 29, 2026 Annual Inspection Compliant 0
Jan 29, 2026 Annual Inspection Compliant 0
Jan 28, 2026 Annual Inspection Compliant 0
Jan 22, 2026 OTHER Compliant 0
Jan 20, 2026 OTHER Compliant 0
Jan 20, 2026 Annual Inspection Compliant 0
Jan 17, 2026 OTHER Compliant 0
Jan 16, 2026 Annual Inspection Compliant 0
Jan 16, 2026 Annual Inspection Compliant 0
Jan 12, 2026 OTHER Compliant 0
Dec 31, 2025 Annual Inspection Compliant 0
Dec 31, 2025 Annual Inspection Compliant 0
Dec 24, 2025 OTHER Compliant 0
Dec 22, 2025 Annual Inspection Compliant 0
Dec 21, 2025 OTHER Compliant 0
Dec 18, 2025 Annual Inspection Compliant 0
Dec 16, 2025 Annual Inspection Compliant 0
Dec 15, 2025 OTHER Compliant 0
Dec 13, 2025 Annual Inspection Compliant 0
Dec 9, 2025 Annual Inspection Compliant 0
Dec 8, 2025 OTHER Compliant 0
Dec 3, 2025 OTHER Compliant 0
Nov 25, 2025 Annual Inspection Compliant 0
Nov 18, 2025 Annual Inspection Compliant 0
Nov 18, 2025 OTHER Compliant 0
Nov 13, 2025 OTHER Violations Found 2
Nov 10, 2025 Annual Inspection Compliant 0
Nov 10, 2025 OTHER Compliant 0
Nov 8, 2025 OTHER Compliant 0
Nov 7, 2025 Annual Inspection Compliant 0
Nov 6, 2025 OTHER Compliant 0
Nov 6, 2025 OTHER Compliant 0
Oct 30, 2025 Annual Inspection Compliant 0
Oct 28, 2025 Annual Inspection Compliant 0
Oct 12, 2025 OTHER Compliant 0
Oct 9, 2025 Annual Inspection Compliant 0
Oct 6, 2025 Annual Inspection Compliant 0
Oct 5, 2025 OTHER Violations Found 1
Oct 2, 2025 Annual Inspection Compliant 0
Sep 30, 2025 OTHER Compliant 0
Sep 29, 2025 Annual Inspection Compliant 0
Sep 26, 2025 OTHER Compliant 0
Sep 24, 2025 OTHER Compliant 0
Sep 23, 2025 Annual Inspection Compliant 0
Sep 22, 2025 OTHER Compliant 0
Sep 19, 2025 Annual Inspection Compliant 0
Sep 19, 2025 Annual Inspection Compliant 0
Sep 16, 2025 OTHER Compliant 0
Sep 13, 2025 OTHER Compliant 0
Sep 13, 2025 OTHER Compliant 0
Sep 10, 2025 OTHER Compliant 0
Sep 8, 2025 Annual Inspection Compliant 0
Sep 7, 2025 OTHER Compliant 0
Sep 5, 2025 OTHER Compliant 0
Sep 5, 2025 Annual Inspection Compliant 0
Sep 4, 2025 Annual Inspection Compliant 0
Sep 3, 2025 OTHER Compliant 0
Aug 29, 2025 OTHER Compliant 0
Aug 25, 2025 Annual Inspection Compliant 0
Aug 23, 2025 OTHER Compliant 0
Aug 22, 2025 OTHER Compliant 0
Aug 22, 2025 OTHER Compliant 0
Aug 18, 2025 Annual Inspection Compliant 0
Aug 14, 2025 Annual Inspection Compliant 0
Aug 13, 2025 Annual Inspection Compliant 0
Aug 12, 2025 Annual Inspection Compliant 0
Aug 11, 2025 Annual Inspection Compliant 0
Aug 8, 2025 Annual Inspection Compliant 0
Aug 7, 2025 OTHER Compliant 0
Aug 1, 2025 OTHER Compliant 0
Jul 31, 2025 OTHER Violations Found 2
Jul 30, 2025 Annual Inspection Compliant 0
Jul 28, 2025 Annual Inspection Compliant 0
Jul 28, 2025 Annual Inspection Compliant 0
Jul 24, 2025 Annual Inspection Compliant 0
Jul 24, 2025 OTHER Compliant 0
Jul 22, 2025 OTHER Compliant 0
Jul 17, 2025 Annual Inspection Compliant 0
Jul 16, 2025 OTHER Compliant 0
Jul 15, 2025 Annual Inspection Compliant 0
Jul 11, 2025 OTHER Compliant 0
Jul 10, 2025 Annual Inspection Compliant 0
Jul 8, 2025 OTHER Compliant 0
Jul 1, 2025 OTHER Violations Found 1
Jun 27, 2025 OTHER Compliant 0
Jun 24, 2025 Annual Inspection Compliant 0
Jun 23, 2025 Annual Inspection Compliant 0
Jun 19, 2025 Annual Inspection Compliant 0
Jun 19, 2025 Annual Inspection Compliant 0
Jun 16, 2025 OTHER Compliant 0
Jun 13, 2025 OTHER Compliant 0
Jun 10, 2025 OTHER Compliant 0
Jun 10, 2025 OTHER Violations Found 1
May 23, 2025 OTHER Compliant 0
May 21, 2025 Annual Inspection Compliant 0
May 20, 2025 Annual Inspection Compliant 0
May 19, 2025 Annual Inspection Compliant 0
May 17, 2025 OTHER Compliant 0
May 15, 2025 Annual Inspection Compliant 0
May 12, 2025 OTHER Compliant 0
Apr 14, 2025 Annual Inspection Compliant 0
Apr 7, 2025 Annual Inspection Compliant 0
Mar 18, 2025 Annual Inspection Compliant 0
Mar 12, 2025 Annual Inspection Violations Found 1
Mar 4, 2025 OTHER Compliant 0
Feb 17, 2025 Annual Inspection Violations Found 2
Feb 11, 2025 OTHER Compliant 0
Feb 6, 2025 Annual Inspection Compliant 0
Jan 30, 2025 Annual Inspection Violations Found 1
Jan 2, 2025 Annual Inspection Compliant 0
Dec 31, 2024 Annual Inspection Compliant 0
Dec 19, 2024 Annual Inspection Compliant 0
Dec 19, 2024 OTHER Compliant 0
Dec 18, 2024 OTHER Compliant 0
Dec 17, 2024 Annual Inspection Violations Found 2
Dec 16, 2024 OTHER Compliant 0
Dec 13, 2024 OTHER Compliant 0
Dec 10, 2024 OTHER Compliant 0
Nov 25, 2024 Annual Inspection Violations Found 1
Nov 5, 2024 Annual Inspection Compliant 0
Oct 21, 2024 Annual Inspection Compliant 0
Oct 8, 2024 Annual Inspection Violations Found 1
Oct 7, 2024 OTHER Compliant 0
Sep 24, 2024 Annual Inspection Violations Found 1
Sep 13, 2024 OTHER Compliant 0
Sep 3, 2024 OTHER Compliant 0
Aug 29, 2024 Annual Inspection Compliant 0
Aug 29, 2024 Annual Inspection Compliant 0
Aug 14, 2024 Annual Inspection Compliant 0
Jul 30, 2024 Annual Inspection Violations Found 6
Jul 26, 2024 Annual Inspection Compliant 0
Jul 19, 2024 Annual Inspection Compliant 0
Jul 16, 2024 Annual Inspection Violations Found 3
Jun 24, 2024 OTHER Compliant 0
Jun 23, 2024 Annual Inspection Compliant 0
Jun 20, 2024 OTHER Compliant 0
Jun 6, 2024 OTHER Violations Found 1
Jun 5, 2024 Annual Inspection Compliant 0
Jun 4, 2024 OTHER Compliant 0
May 28, 2024 Annual Inspection Violations Found 5
May 28, 2024 Annual Inspection Compliant 0
May 22, 2024 Annual Inspection Compliant 0
May 9, 2024 Annual Inspection Compliant 0
May 6, 2024 OTHER Compliant 0
Apr 2, 2024 OTHER Compliant 0
Mar 15, 2024 Annual Inspection Compliant 0
Mar 4, 2024 Annual Inspection Compliant 0
Feb 27, 2024 Annual Inspection Violations Found 1
Feb 22, 2024 OTHER Compliant 0
Feb 16, 2024 OTHER Compliant 0
Feb 9, 2024 OTHER Violations Found 1
Jan 1, 2024 OTHER Compliant 0
Dec 29, 2023 Annual Inspection Compliant 0
Dec 15, 2023 OTHER Compliant 0
Nov 28, 2023 Annual Inspection Compliant 0
Sep 30, 2023 OTHER Violations Found 1
Sep 28, 2023 Annual Inspection Compliant 0
Sep 28, 2023 Annual Inspection Compliant 0
Sep 16, 2023 Annual Inspection Compliant 0
Sep 12, 2023 Annual Inspection Violations Found 1
Sep 8, 2023 Annual Inspection Compliant 0
Aug 31, 2023 Annual Inspection Violations Found 1
Aug 27, 2023 OTHER Compliant 0
Aug 2, 2023 OTHER Compliant 0
Aug 1, 2023 OTHER Compliant 0
Jul 25, 2023 OTHER Violations Found 2
Jul 17, 2023 OTHER Compliant 0
Jul 10, 2023 Annual Inspection Compliant 0
Jul 6, 2023 Annual Inspection Compliant 0
Jul 3, 2023 OTHER Compliant 0
Jun 29, 2023 OTHER Compliant 0
Jun 27, 2023 OTHER Compliant 0
Jun 26, 2023 OTHER Compliant 0
Jun 12, 2023 Annual Inspection Compliant 0
May 30, 2023 OTHER Compliant 0
May 24, 2023 Annual Inspection Compliant 0
May 18, 2023 Annual Inspection Compliant 0
May 16, 2023 OTHER Compliant 0
May 13, 2023 OTHER Violations Found 1
May 10, 2023 Annual Inspection Compliant 0
May 1, 2023 OTHER Compliant 0
Apr 26, 2023 Annual Inspection Violations Found 1
Mar 27, 2023 Annual Inspection Violations Found 1
Feb 28, 2023 Annual Inspection Compliant 0
Feb 13, 2023 Annual Inspection Compliant 0
Jan 31, 2023 OTHER Violations Found 1
Jan 31, 2023 Annual Inspection Compliant 0
Jan 26, 2023 OTHER Compliant 0
Jan 19, 2023 Annual Inspection Compliant 0
Jan 19, 2023 Annual Inspection Compliant 0
Jan 10, 2023 OTHER Compliant 0
Jan 2, 2023 Annual Inspection Compliant 0
Dec 29, 2022 Annual Inspection Compliant 0
Dec 19, 2022 Annual Inspection Compliant 0
Dec 15, 2022 OTHER Compliant 0
Dec 15, 2022 Annual Inspection Compliant 0
Dec 5, 2022 Annual Inspection Compliant 0
Nov 30, 2022 OTHER Compliant 0
Nov 29, 2022 Annual Inspection Compliant 0
Nov 22, 2022 Annual Inspection Compliant 0
Nov 21, 2022 OTHER Violations Found 1
Nov 21, 2022 Annual Inspection Compliant 0
Nov 18, 2022 OTHER Compliant 0
Nov 7, 2022 Annual Inspection Compliant 0
Nov 3, 2022 OTHER Compliant 0
Oct 25, 2022 Annual Inspection Compliant 0
Oct 12, 2022 Annual Inspection Compliant 0
Sep 28, 2022 Annual Inspection Compliant 0
Sep 28, 2022 Annual Inspection Compliant 0
Sep 12, 2022 Annual Inspection Compliant 0
Sep 1, 2022 Annual Inspection Compliant 0
Aug 16, 2022 Annual Inspection Compliant 0
Aug 11, 2022 Annual Inspection Compliant 0
Aug 3, 2022 Annual Inspection Compliant 0
Jul 29, 2022 OTHER Violations Found 1
Jul 19, 2022 Annual Inspection Compliant 0
Jul 7, 2022 Annual Inspection Compliant 0
Jun 23, 2022 Annual Inspection Compliant 0
Jun 16, 2022 OTHER Compliant 0
Jun 6, 2022 Annual Inspection Violations Found 1
May 25, 2022 Annual Inspection Compliant 0
May 10, 2022 Annual Inspection Compliant 0
May 8, 2022 OTHER Compliant 0
Apr 26, 2022 Annual Inspection Compliant 0
Apr 12, 2022 Annual Inspection Compliant 0
Apr 4, 2022 Annual Inspection Compliant 0
Mar 30, 2022 Annual Inspection Compliant 0
Mar 17, 2022 Annual Inspection Compliant 0
Mar 3, 2022 Annual Inspection Compliant 0
Mar 3, 2022 OTHER Compliant 0
Feb 15, 2022 Annual Inspection Compliant 0
Feb 8, 2022 OTHER Violations Found 1
Feb 2, 2022 Annual Inspection Violations Found 1
Feb 1, 2022 Annual Inspection Violations Found 2
Jan 18, 2022 Annual Inspection Compliant 0
Jan 18, 2022 OTHER Compliant 0
Jan 13, 2022 Annual Inspection Compliant 0
Jan 6, 2022 Annual Inspection Compliant 0
Dec 30, 2021 OTHER Compliant 0
Dec 20, 2021 Annual Inspection Violations Found 1
Dec 10, 2021 Annual Inspection Compliant 0
Nov 23, 2021 Annual Inspection Compliant 0
Nov 10, 2021 Annual Inspection Compliant 0
Nov 9, 2021 OTHER Compliant 0
Nov 8, 2021 Annual Inspection Compliant 0
Oct 28, 2021 Annual Inspection Compliant 0
Oct 27, 2021 Annual Inspection Compliant 0
Oct 27, 2021 OTHER Violations Found 1
Oct 22, 2021 Annual Inspection Compliant 0
Oct 14, 2021 Annual Inspection Violations Found 1
Oct 14, 2021 Annual Inspection Compliant 0
Oct 8, 2021 OTHER Compliant 0
Oct 7, 2021 Annual Inspection Violations Found 1
Sep 30, 2021 Annual Inspection Compliant 0
Sep 27, 2021 OTHER Compliant 0
Sep 25, 2021 OTHER Compliant 0
Sep 16, 2021 Annual Inspection Compliant 0
Sep 2, 2021 Annual Inspection Compliant 0
Aug 31, 2021 Annual Inspection Compliant 0
Aug 19, 2021 OTHER Compliant 0
Aug 19, 2021 Annual Inspection Compliant 0
Aug 17, 2021 OTHER Violations Found 4
Aug 16, 2021 OTHER Compliant 0
Aug 5, 2021 Annual Inspection Compliant 0
Aug 3, 2021 Annual Inspection Compliant 0
Jul 28, 2021 OTHER Compliant 0
Jul 20, 2021 Annual Inspection Violations Found 2
Jul 6, 2021 OTHER Compliant 0
Jul 6, 2021 Annual Inspection Compliant 0
Jun 24, 2021 Annual Inspection Compliant 0
Jun 24, 2021 Annual Inspection Compliant 0
Jun 13, 2021 OTHER Compliant 0
Jun 1, 2021 OTHER Compliant 0
May 28, 2021 Annual Inspection Compliant 0
May 10, 2021 OTHER Compliant 0
May 3, 2021 Annual Inspection Compliant 0
Apr 22, 2021 OTHER Compliant 0
Mar 11, 2021 OTHER Compliant 0
Mar 4, 2021 OTHER Compliant 0
Mar 4, 2021 Annual Inspection Compliant 0
Mar 4, 2021 Annual Inspection Compliant 0
Feb 18, 2021 OTHER Compliant 0
Nov 21, 2020 OTHER Compliant 0

Violation Details

Serious Corrected

According to child discharge paperwork from the hospital on 11-8-25, the discharged doctor recommended child to follow up with his primary care physician in the next 48 hours after discharge but that follow up was not done.

Corrected: Dec 19, 2025

Critical Corrected

A child in care sustained injury under his left eyes during physical altercation with another resident.

Corrected: Dec 19, 2025

Serious Corrected

A child previously placed at the facility was discharged with his personal belongings such as clothes and shoes in a trash bag. Multiple staff interviewed confirmed child was discharged with his belongings in trash bag.

Corrected: Nov 6, 2025

Moderate Corrected

The summary log did not include the gender and age of the child on an unauthorized absence. The log provided also did not include the return time for the child.

Corrected: Oct 8, 2025

Moderate Corrected

The operation did not provide requested documents in a timely manner after multiple attempts.

Corrected: Oct 8, 2025

Serious Corrected

Multiple children in care stated that staff cuss at them.

Corrected: Jul 30, 2025

Critical Corrected

Two children in care disclosed a staff member threatened residents.

Corrected: Jul 11, 2025

Moderate Corrected

During the review of 2 children files, multiple dates of birth and multiple date of placements were observed in the children files.

Corrected: Mar 12, 2025

Moderate Corrected

During the review of a childs file, wrong date of placement was observed in 3 serious incident reports for 2-13-25, 2-10-25 and 2-7-25.

Corrected: Feb 21, 2025

Serious Corrected

During the walkthrough of the facility, one cereal box was observed to be left open on top of the kitchen counter.

Corrected: Feb 19, 2025

Moderate Corrected

One open energy drink was found inside the fridge during the walkthrough of the kitchen

Moderate Corrected

During the review of staff file, multiple dates of hire was noticed. Date of hire in staff list says 9-22-24 while date of hire inside the staff file says 9-16-24. Also, during the review of one childs file, multiple dates of admissions were identified. The date of admission in the childs file cover says 5-13-24 while the date of admission in the childrens list says 5-10-24.

Minor Corrected

Child was admitted on 12-13-24 and 72 hours preliminary service plan was completed 12-17-24.

Critical Corrected

During the walkthrough of the facility, leaking sewer pipe was observed by the front of the building close to the back gate. Feces, flies and waste water were observed in the area of the leak. Damaged floor tiles were also observed inside children restroom upstairs. Some part of the building roof was observed covered with plastic due to missing shingles.

Minor Corrected

During the review of one discharged childs file, no discharge summary was noticed inside the file and child was discharged on 7-3-24

Serious Corrected

During the review of the operations record today, it was noted that the last fire inspection was conducted on 5-10-23 which expired on 5-10-24.

Moderate Corrected

During the walkthrough today, 1 childs pillow in side 3 was missing case and also 2 childrens pillow in side 4 was missing cases. Staff was informed about it and she corrected the concern.

Serious Corrected

It was observed during the review of staff file that the Annual Normalcy training was last taken by staff on 6-29-22

Serious Corrected

During the review of one staff file, It was noted that the last annual Truama training was taken on 6-29-22.

Serious Corrected

During the review of staff file, it was noted that the last time the EBI annual training was last taken on 4-10-23.

Serious Corrected

During the review of staff file, it was observd that annual psychotropic medication training was last taken on 6-29-22

Minor Corrected

During the review of one staff file, no information regarding annual perfomance evaluation was observed in the file.

Moderate Corrected

During the walkthrough of the facility, open ceiling was observed in staff restroom downstairs and operation staff was notified about this issue months ago and the hole has not been closed. Missing and damaged floor tiles were noticed inside the children room and common area upstairs. Damaged sheet rock wall was observed by the stairs. Also, rotten window wood frame was observed in the children room and stair area.

Moderate Corrected

During the walkthrough of the facility upstairs, we observed a child sleeping on a damaged bed. The mattress of the bed appears to be damaged and not looking comfortable for the child.

Moderate Corrected

2 different dates of hire was observed during the review of one staff file. The date of hire on the employee orientation checklist says 1-25-25 while the date of hire on the staff list for the staff says 2-9-24. This was corrected at inspection.

Serious Corrected

A staff member entered a child's room during sleeping hours and engaged in physical contact. Although conflicting statements were provided regarding the nature of the contact, a prudent caregiver would not allow themselves to be in a situation where physical contact with a child, alone in a bedroom, after sleeping hours could be misconstrued.

Serious Corrected

During the review of staff files, 1 direct care staff did not have current psychotropic medication training. Staff last training was on 10-7-22.

Critical Corrected

During the walkthrough of the facility today, several physical site issues were identified such as damaged wall in the children room and common area, Damaged ceiling in staff restroom and peeling paints inside the children rooms.

Serious Corrected

During the review of children medication record, multiple children medication record for May 27th PM medication and May 28th AM medication was missing and all the children were at school during the inspection.

Moderate Corrected

During the review of children medication record, one childs medication log for CYCLOBENZAPINE 5MG was observed without the name of the prescribing physician

Minor Corrected

During the review of one childs file, it was discovered that the child initial service plan has not been completed by the operation. Child was admitted on 4-2-24.

Moderate Corrected

During the review of 1 childs file today, different date of placement was observed. The child date of placement in the childrens list and youth intake documentation sheet says 1-25-24 while the date of placement in his preliminary service plan says 1-26-24. The error was corrected by treatment director.

Moderate Corrected

The log does not contain information on if LE or Licensing was contacted. It also doesn't contain age, gender, or the name of the caregiver responsible for child at the time of AWOL.

Critical Corrected

Staff failed to intervene timely during the time 2 children were engaged in physical altercation at the facility and one of them sustained bloody nose and required medical attention. EMS was called and victim child was provided medical care.

Critical Corrected

During walkthrough inspection, a pair of scissors was observed in childrens bathroom. Scissors were removed by staff upon request.

Serious Corrected

Upon inspection of facility, it was noted that medication is being stored in a separate container without label instructions. Currently the separate containers have only child's name and am/pm for the weeks medication. It is noted that medication is stored in two separate locations.

Critical Corrected

Staff was not able to intervene as the children gained access to a chemical due to staff driving. One staff and two residents confirmed hand sanitizer was kept in the van and the sanitizer came from the van.

Serious Corrected

Children gained access to a bottle of hand sanitizer and were able to ingest it.

Serious Corrected

Staff used profanity while supervising kids at the facility.

Serious Corrected

During todays inspection, it was observed that the operation fire inspection expired on March 26th, 2023. The operation paid for the fire inspection today April 26th, 2023 and they are hoping the inspection will be completed by next week.

Minor Corrected

The operation was not able to provide inspector with evidence that 2 week's notice was sent to DFPS caseworker. The operation is given till 4:30pm tomorrow 3-28-23 to send HM Inspector evidence confirming that the 2 weeks prior notice was sent to DFPS caseworker. By 4:30pm on 3-28-23, the operation was still not able to provide Inspector with evidence that the 2 weeks prior notice was sent to DFPS Caseworker.

Serious Corrected

During a review conducted on January 31, 2023, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the failure of your operation?s administrator to ensure compliance include the following: - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation(s). Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Critical Corrected

During the course of the investigation staff were not present when children walked out of the front door and were gone for 3 hrs. Staff could not remember they were when children went AWOL.

Serious Corrected

During a review conducted on July 29, 2022, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the failure of your operation?s administrator to ensure compliance include the following: - Your operation received a High-weighted citation in a pattern/trend category on June 6, 2022. Specifically, the operation was cited for 748.3301(a)(1) ? Living Space and Physical Environment. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Critical Corrected

Inspector observed open electrical switch outlet on the kitchen wall and also exposed kitchen vent cable which was not properly secured. However, the issues were corrected at inspection.

Moderate Corrected

A child was restrained but the incident was not appropriately documented on the EBI Report.

Critical Corrected

During the walkthrough of the facility, Inspector observed a hole on the wall in the childrens room upstairs.

Critical Corrected

The van has only 8 operable seat belts out of a total of 14 seats.

Critical Corrected

The operation allowed a contracted group therapist to work in the presence of children before receiving a cleared background check determination.

Minor Corrected

It was observed during the review of a childs file that the 72 hours preliminary service plan was missing. The child was admitted on 12-3-21 and was confirmed by the Administrator that the preliminary service plan has not been completed.

Critical Corrected

The van used to transport children had ripped seats, where the metal frame was showing and rear vent covers. The check engine, air bag, and tire pressure maintenance lights were illuminated and the A/C was not working. The Registration and Inspection documents for the van were also expired.

Critical Corrected

During the walkthrough at the operation, mold was observed in the children restroom bathtub, stained ceiling in staff restroom from water leak, open electrical outlets in unit 4 area and peeling paint was observed in the wall.

Moderate Corrected

It was observed that a child in care did not have a matress protector on their bed.

Serious Corrected

Based on the observation of the investigation, two staff did not have their 8 hours of training with their initial 90 days.

Minor Corrected

According to the investigation, staff member was age 20 caring for children 13 years and older.

Critical Corrected

According to the investigation, a child was placed in a supine position for more than 1 minute.

Moderate Corrected

According to the investigation, a new staff was left alone with children in care

Moderate Corrected

It was observed during the walkthrough that there was no hand washing soap in side 3 restroom.

Moderate Corrected

Side 3 restroom was observed without a shower curtain during the walkthrough

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Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.