ACTIVE POOR Compliance

Pinnacle Montessori Academy of Alamo Ranch

11400 CULEBRA RD, SAN ANTONIO, TX 78253

License #1544442 | Expires: Aug 13, 2015

Day Care Center
Type
210
Capacity
85
Inspections
67
Violations

Compliance Summary

30
Critical
27
Serious
9
Moderate
1
Minor

Inspection History

Date Type Result Violations
Jan 12, 2026 Annual Inspection Violations Found 1
Jan 2, 2026 Annual Inspection Violations Found 1
Dec 22, 2025 OTHER Violations Found 1
Sep 30, 2025 Annual Inspection Compliant 0
Sep 16, 2025 Annual Inspection Compliant 0
Sep 10, 2025 Annual Inspection Compliant 0
Sep 2, 2025 Annual Inspection Violations Found 1
Aug 29, 2025 OTHER Compliant 0
Aug 26, 2025 Annual Inspection Violations Found 1
Aug 13, 2025 Annual Inspection Violations Found 7
Jul 11, 2025 Annual Inspection Compliant 0
Jun 10, 2025 Annual Inspection Compliant 0
Jun 2, 2025 Annual Inspection Compliant 0
May 23, 2025 OTHER Violations Found 2
Apr 8, 2025 OTHER Compliant 0
Mar 11, 2025 Annual Inspection Compliant 0
Mar 7, 2025 OTHER Compliant 0
Feb 25, 2025 Annual Inspection Compliant 0
Feb 18, 2025 Annual Inspection Violations Found 1
Jan 7, 2025 Annual Inspection Compliant 0
Nov 6, 2024 Annual Inspection Violations Found 1
Aug 6, 2024 Annual Inspection Compliant 0
Jul 24, 2024 Annual Inspection Compliant 0
May 17, 2024 Annual Inspection Violations Found 2
Mar 4, 2024 Annual Inspection Compliant 0
Feb 8, 2024 OTHER Violations Found 2
Feb 8, 2024 Annual Inspection Violations Found 2
Jan 26, 2024 Annual Inspection Violations Found 2
Dec 8, 2023 Annual Inspection Compliant 0
Nov 15, 2023 Annual Inspection Compliant 0
Oct 24, 2023 Annual Inspection Compliant 0
Oct 3, 2023 Annual Inspection Compliant 0
Sep 22, 2023 Annual Inspection Compliant 0
Sep 21, 2023 OTHER Violations Found 2
Sep 21, 2023 OTHER Compliant 0
Sep 21, 2023 OTHER Compliant 0
Sep 15, 2023 Annual Inspection Compliant 0
Aug 30, 2023 Annual Inspection Violations Found 1
Jul 28, 2023 Annual Inspection Compliant 0
Jun 30, 2023 Annual Inspection Compliant 0
May 31, 2023 Annual Inspection Compliant 0
Apr 27, 2023 Annual Inspection Compliant 0
Mar 29, 2023 Annual Inspection Compliant 0
Mar 13, 2023 Annual Inspection Compliant 0
Mar 10, 2023 OTHER Violations Found 1
Mar 1, 2023 Annual Inspection Violations Found 1
Feb 3, 2023 Annual Inspection Compliant 0
Jan 30, 2023 Annual Inspection Compliant 0
Jan 27, 2023 OTHER Violations Found 3
Jan 26, 2023 Annual Inspection Compliant 0
Jan 23, 2023 Annual Inspection Compliant 0
Jan 19, 2023 OTHER Violations Found 3
Dec 22, 2022 Annual Inspection Compliant 0
Dec 12, 2022 Annual Inspection Compliant 0
Dec 9, 2022 Annual Inspection Violations Found 1
Nov 15, 2022 Annual Inspection Compliant 0
Nov 9, 2022 Annual Inspection Compliant 0
Nov 2, 2022 OTHER Compliant 0
Nov 2, 2022 OTHER Violations Found 1
Oct 28, 2022 OTHER Violations Found 1
Oct 26, 2022 Annual Inspection Compliant 0
Oct 21, 2022 OTHER Violations Found 1
Oct 21, 2022 OTHER Violations Found 2
Oct 6, 2022 Annual Inspection Compliant 0
Sep 20, 2022 Annual Inspection Compliant 0
Sep 16, 2022 OTHER Compliant 0
Aug 22, 2022 Annual Inspection Compliant 0
Jul 27, 2022 Annual Inspection Violations Found 1
Jul 21, 2022 Annual Inspection Compliant 0
Jul 7, 2022 Annual Inspection Compliant 0
Jun 21, 2022 Annual Inspection Violations Found 1
Jun 20, 2022 OTHER Compliant 0
Jun 18, 2022 OTHER Compliant 0
Jun 15, 2022 OTHER Violations Found 3
Jun 14, 2022 Annual Inspection Compliant 0
Jun 10, 2022 Annual Inspection Compliant 0
Jun 10, 2022 OTHER Violations Found 5
Jun 9, 2022 OTHER Violations Found 5
May 18, 2022 Annual Inspection Compliant 0
Mar 29, 2022 Annual Inspection Violations Found 1
Mar 24, 2022 OTHER Violations Found 4
Feb 25, 2022 OTHER Violations Found 1
Jan 11, 2022 OTHER Violations Found 1
Oct 26, 2021 Annual Inspection Violations Found 1
Sep 2, 2021 Annual Inspection Violations Found 3

Violation Details

Serious Corrected

At the time of the inspection, two out of the ten staff members did not have current CPR/First Aid certifications for review.

Corrected: Jan 26, 2026

Serious Corrected

The diaper changing mat in the infant room had two tears on the vinyl. Note, a picture of the diaper changing mat was taken.

Corrected: Jan 12, 2026

Serious Corrected

Several classrooms were observed of having the children's cots stored in the restroom. One restroom had toilet paper on the floor next to the cots. Several cots stacked up also had the children's blankets. Note, pictures were taken of all classrooms and restrooms.

Corrected: Jan 12, 2026

Critical Corrected

At the time of inspection the caregiver in the toddler room stated there were 18 children in her care when there were 16. NOTE: This was corrected when the caregiver recounted the children.

Corrected: Sep 2, 2025

Serious Corrected

Recite: Bolts were observed to be protruding from the PVC pipe that is utilized as a barrier. Chicken wire was observed on the ground on the playground.

Corrected: Sep 3, 2025

Moderate Corrected

Five of the nine caregivers did not have training certificates totaling 24 hours available for review.

Corrected: Sep 8, 2025

Serious Corrected

The loose fill on the playgrounds was not installed the thee reuqired 6 inch depth.

Corrected: Sep 15, 2025

Moderate Corrected

The director did not have training certificates totaling 30 hours available for review.

Corrected: Sep 8, 2025

Serious Corrected

A caregiver was observed utilizing their cell phone for personal use while supervising a napping group of children.

Corrected: Aug 13, 2025

Serious Corrected

A standing fan was observed to be on the floor in the primary room.

Corrected: Aug 13, 2025

Serious Corrected

Bolts were observed to be protruding from the PVC pipe that utilized as a barrier. Chicken wire was observed to be on the ground on the playground.

Serious Corrected

A nine month old infant, who does not walk, was observed to be utilizing a cot for napping.

Serious Corrected

An investigation revealed that caregivers were utilizing personnel devices, such as cell phones, for non-job-related activities, including viewing camera footage and sending text messages.

Critical Corrected

It was determined in an investigation that a caregiver was using prohibited punishment by yelling at children as a form of discipline.

Critical Corrected

Operation did not have a Sleep Exception Form completed for the two month old infant observed asleep in a restrictive device.

Critical Corrected

The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.

Serious Corrected

Loose fill observed by the slides on the playground did not meet the required 6 inches of dept.

Critical Corrected

The operation did not obtain a fire inspection within the last 12 months.

Serious Corrected

The automatic door closer that is meant to close classrooms doors was not working properly in room 112.

Critical Corrected

During the course of this investigation, it was determined that supervision was not appropriate when a 14 month old child was able to leave a classroom unattended. Caregivers were unaware the child left until the child was brought back 5-7 minutes after the child exited the classroom.

Serious Corrected

While viewing video for an investigation, a caregiver was observed not washing her hands after changing a child's diaper.

Serious Corrected

While viewing video for an investigation, a child was observed to not have their hands washed after a diaper change.

Critical Corrected

A cot was observed to be leaned up against the backdoor of the classroom, blocking its use as a fire exit. Note this was CORRECTED AT INSPECTION when the cot was moved.

Critical Corrected

A bottle of Lysol was observed on a shelf in the bathroom that was within children's reach. This was CORRECTED AT INSPECTION when the Lysol was moved to a high shelf.

Critical Corrected

A parent was not notified of a situation that placed their child at risk until the day after the incident.

Critical Corrected

A child was left unsupervised.

Critical Corrected

The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.

Critical Corrected

A four year old child was left unsperviseed in the classroom for six minutes.

Critical Corrected

The operation did not have a current fire inspection.

Moderate Corrected

Based upon information gathered and interviews conducted the incident report wasn't signed or a copy provided to the parent until after 48 hours of the incident occurring. NOTE: This was corrected at inspection.

Critical Corrected

Based upon information gathered and interviews conducted this incident was reported to Licensing more than two days after the incident occurring.

Critical Corrected

Based upon information gathered, surveillance and interviews conducted supervision was determined to have occurred when a child left the classroom to go into the gym unsupervised.

Moderate Corrected

Two of the four incident reports were unavailable for review. NOTE: One of the two incident reports was corrected at inspection.

Moderate Corrected

Two of the four children incident reports were not shared with the parents. NOTE: One of the two was corrected at inspection.

Critical Corrected

Based upon information gathered, surveillance and interviews conducted inadequate supervision was determined to have occurred when children were left on the playground unsupervised as the caregiver went back into the classroom. In addition to several children running outside the classroom door into the playground unsupervised to get water bottles.

Serious Corrected

There was a slide on the Pre-K playground that had half of the screws missing making the slide not secured in place. Note: This was corrected at in inspection when the operation's maintenance personnel applied the screws to secure the slide in place.

Critical Corrected

In the course of this investigation, information gathered determined a lack of judgment by staff to immediately notify the parent of a child in distress. Parent was contacted approximately two hours after staff observed the child limping.

Critical Corrected

A child was not adequately supervised on the playground. They were able to leave their playground and reach a different one on the other side of the daycare and caregivers were not aware until the child was brought back by the director.

Critical Corrected

It was determined that the operation failed to adequately supervise a child in care when they left the child on the playground for approximately 2 minutes by themself when the group returned to their classroom.

Critical Corrected

Based on information gathered, a caregiver whose background check is provisionally eligible with conditions was left alone with children in a classroom. This was corrected when a caregiver with an eligible background check returned to the classroom.

Critical Corrected

Based on information gathered, two caregivers did not use good judgement when it was decided to take an infant who was experiencing symptoms of allergic reaction to the child's relative who is an employee at the center versus following operational procedures and specific emergency instructions on the child's food allergy emergency plan such as immediately calling 911, administering epi-pen, keeping child warm, and avoiding unnecessary movement. Caregivers did not use good judgement when a known food allergen was served in an infant classroom where an infant with that specific diagnosed food allergy was present. Although food wasn't directly served to the infant, the infant was sitting at a table with other children eating the food allergen. Shortly after, the child started experiencing symptoms an allergic reaction.

Serious Corrected

A child's hands were not washed after diaper changing. Note: This was corrected at inspection as the caregiver washed the child's hands.

Critical Corrected

A Lysol and a pink disinfect bottle were observed accessible to the children in care as it was located on a top of a child's height bookshelf within their reach. Note: This was corrected at inspection as the caregiver moved the disinfectant bottles to a high shelf.

Moderate Corrected

The operation staff did not generate an incident report at the time a three year old child placed a piece of dissolvable disinfectant tablet in their mouth while in care.

Critical Corrected

Caregiver did not exercise good judgment when failing to ensure the disinfectant tablet completely dissolved in the water before allowing children to use it, resulting in a three year old placing a small piece of the tablet in their mouth for a couple of seconds.

Critical Corrected

The operation staff did not report a situation where a child was placed at risk. The operation staff did not report an incident where a three year old placed a small piece of a disinfectant dissolvable tablet in their mouth while in care that required a call to poison control.

Critical Corrected

The lack of supervision enabled two children to display inappropriate sexual behavior on each other while on the playground.

Critical Corrected

Based on the information obtained for this investigation, the director failed to communicate truthfully with the parents and attempted to withheld information on two children who had physical contact with each other while on the playground. Director did not follow up with staff to collect more information on the incident. Director failed to notify licensing on the incident and neglected to create an incident report.

Moderate Corrected

The operation failed to create an incident report on the specific date and time the incident occurred with two children on the playground.

Critical Corrected

The operation failed to notify licensing on an incident that happen on the playground with two children.

Serious Corrected

The parents of two children involved with an incident on the playground regarding child-on-child contact were not properly informed.

Critical Corrected

A toddler walked behind the building from the toddler playground to the preschool playground unsupervised. The toddler was on the preschool playground for approximately less then five minutes unsupervised.

Critical Corrected

The operation failed to notified licensing on a toddler who wandered off to the preschool playground and was on the play structure that is not age appropriate.

Moderate Corrected

Information gathered for this investigation determined a licensing incident report was not created for the child who was found unsupervised on the preschool playground.

Moderate Corrected

Information gathered for this investigation determined an incident report was not shared with the parent when a child was found unsupervised in the pre-school playground.

Serious Corrected

Information gathered for this investigation based on footage determined one staff was sweeping the play structure platform while the other staff was walking around the playground holding a cell phone and glancing at it when the toddler was observed walking away from the play area.

Serious Corrected

A caregiver was observed out of ratio when observed caring for 18 children. The three year old ratio is 1 to 15. Note: This was corrected it at inspection as another caregiver stepped in the classroom.

Critical Corrected

The plastic steps on the playscape were observed broken as gaps were seen where children stepped on to them.

Serious Corrected

The wooden fence observed dividing the playground space is not in good repair with many wooden boards missing and gates not properly attached to the wooden beams.

Serious Corrected

Hazards were not removed or repaired promptly after noticing the hazards during their required active play inspections.

Serious Corrected

Nails were observed protruding from the broken wooden fences that divides the playground spaces.

Minor Corrected

A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.

Serious Corrected

The operation did not report two positive COVID cases to Child Care Regulation within 48 hours

Serious Corrected

Wax burners were observed in two classrooms. Only one class had it plugged in with hot liquid that was accessible to children. This was corrected at inspection when the caregivers agreed to remove the wax burners from the classroom.

Serious Corrected

The loose-fill surfacing in both playgrounds measured less than 3 inches in depth. Director stated mulch has been ordered and will be installed by the end of the month.

Serious Corrected

At least two classrooms had a plugged in wax burner with hot liquid that was accessible to children.

Serious Corrected

Three caregivers do not have current pediatric CPR and First Aid training.

Nearby Facilities

ACTIVE

PINNACLE MONTESSORI

111 EXETER PLACE DR, SAN ANTONIO, TX 78253

Day Care Center Capacity: 200
ACTIVE Inspected

Martha H Lopez

6730 BRISCOE ML, SAN ANTONIO, TX 78253

Day Care Center Capacity: 11 Last inspection: Oct 29, 2025 17 violations
ACTIVE

PINNACLE MONTESSORI ACADEMY OF ALAMO RANCH

11400 CULEBRA RD, SAN ANTONIO, TX 78253

Day Care Center Capacity: 176
ACTIVE Inspected

Jumping Kangaroos Day Care LLC

12250 POTRANCO RD, SAN ANTONIO, TX 78253

Day Care Center Capacity: 81 Last inspection: Oct 29, 2025 20 violations
ACTIVE Inspected

Ana Rivera

7633 ASTON PEAK, SAN ANTONIO, TX 78253

Day Care Center Capacity: 12 Last inspection: Oct 16, 2025
Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.