ACTIVE POOR Compliance

Pinnacle Montessori

19730 BULVERDE RD, SAN ANTONIO, TX 78259

License #1212386 | Expires: Aug 26, 2011

Day Care Center
Type
109
Capacity
69
Inspections
64
Violations

Compliance Summary

21
Critical
28
Serious
12
Moderate
3
Minor

Inspection History

Date Type Result Violations
Feb 26, 2026 Annual Inspection Compliant 0
Feb 19, 2026 Annual Inspection Compliant 0
Feb 13, 2026 Annual Inspection Compliant 0
Feb 10, 2026 OTHER Violations Found 1
Feb 9, 2026 Annual Inspection Violations Found 3
Dec 29, 2025 Annual Inspection Compliant 0
Dec 16, 2025 Annual Inspection Violations Found 1
Dec 2, 2025 Annual Inspection Compliant 0
Nov 17, 2025 Annual Inspection Violations Found 1
Nov 7, 2025 Annual Inspection Compliant 0
Nov 6, 2025 OTHER Compliant 0
Oct 23, 2025 OTHER Compliant 0
Oct 23, 2025 Annual Inspection Compliant 0
Oct 23, 2025 Annual Inspection Violations Found 3
Oct 23, 2025 OTHER Violations Found 3
Oct 3, 2025 Annual Inspection Violations Found 1
Sep 23, 2025 OTHER Compliant 0
Mar 4, 2025 Annual Inspection Compliant 0
Dec 17, 2024 Annual Inspection Compliant 0
Nov 21, 2024 Annual Inspection Violations Found 5
Jul 24, 2024 Annual Inspection Compliant 0
Jun 24, 2024 Annual Inspection Violations Found 5
Feb 23, 2024 Annual Inspection Compliant 0
Feb 6, 2024 Annual Inspection Compliant 0
Feb 2, 2024 Annual Inspection Compliant 0
Feb 2, 2024 OTHER Violations Found 1
Jan 29, 2024 OTHER Violations Found 1
Dec 21, 2023 Annual Inspection Violations Found 3
Dec 8, 2023 Annual Inspection Compliant 0
Dec 4, 2023 OTHER Violations Found 1
Dec 1, 2023 OTHER Compliant 0
Nov 30, 2023 Annual Inspection Violations Found 1
Oct 23, 2023 Annual Inspection Violations Found 1
Oct 19, 2023 OTHER Violations Found 2
Jul 21, 2023 Annual Inspection Compliant 0
Jul 20, 2023 OTHER Compliant 0
Jul 7, 2023 Annual Inspection Compliant 0
Mar 28, 2023 Annual Inspection Compliant 0
Feb 21, 2023 Annual Inspection Compliant 0
Jan 6, 2023 OTHER Violations Found 1
Dec 16, 2022 Annual Inspection Compliant 0
Dec 9, 2022 OTHER Violations Found 2
Dec 5, 2022 Annual Inspection Compliant 0
Nov 15, 2022 Annual Inspection Compliant 0
Oct 11, 2022 Annual Inspection Compliant 0
Oct 7, 2022 OTHER Violations Found 1
Sep 29, 2022 Annual Inspection Violations Found 2
Aug 19, 2022 Annual Inspection Compliant 0
Aug 16, 2022 OTHER Compliant 0
Jul 7, 2022 Annual Inspection Violations Found 3
Jun 29, 2022 Annual Inspection Violations Found 1
Jun 22, 2022 Annual Inspection Compliant 0
Jun 11, 2022 OTHER Violations Found 3
Jun 10, 2022 OTHER Compliant 0
Jun 7, 2022 Annual Inspection Compliant 0
Jun 3, 2022 OTHER Compliant 0
May 16, 2022 Annual Inspection Violations Found 3
May 16, 2022 OTHER Violations Found 6
May 13, 2022 OTHER Violations Found 5
May 6, 2022 Annual Inspection Compliant 0
Apr 30, 2022 OTHER Compliant 0
Feb 25, 2022 OTHER Violations Found 1
Dec 30, 2021 Annual Inspection Compliant 0
Dec 6, 2021 Annual Inspection Compliant 0
Nov 15, 2021 Annual Inspection Compliant 0
Nov 8, 2021 OTHER Compliant 0
Sep 7, 2021 Annual Inspection Compliant 0
Jun 8, 2021 Annual Inspection Compliant 0
May 13, 2021 Annual Inspection Violations Found 3

Violation Details

Critical Corrected

During the course of the investigation, it was determined that a child was left unsupervised for four minutes.

Corrected: Feb 24, 2026

Moderate Corrected

Two children were sleeping on mats that were torn.

Corrected: Feb 16, 2026

Serious Corrected

The side door of the van used to transport children does not open.

Corrected: Feb 23, 2026

Critical Corrected

The operation did not have emergency medical transport and treatment authorization forms for each child being transported.

Corrected: Feb 13, 2026

Critical Corrected

A caregiver who had direct access to children in care was found by the Centralized Background Check Unit to be ineligible to be present at operation. Note: This was corrected at inspection when the caregiver was sent home.

Corrected: Dec 16, 2025

Serious Corrected

Wire fencing was accessible behind a garden area on the playground and the fencing of the garden area was in need of repair due to becoming loose. A play area behind another garden area had two wooden boards on the ground, with exposed screws and a container was also in the play area containing dried cement with a rod sticking out.

Corrected: Nov 24, 2025

Critical Corrected

The operation was not equipped with a carbon monoxide detector.

Corrected: Oct 27, 2025

Moderate Corrected

Three medications were stored in the first aid cabinet which belonged to children that were no longer enrolled and another medication was stored in a basket that expired on 8/8/25. Note: This was corrected at inspection when the director removed the medications from storage area to discard.

Corrected: Oct 23, 2025

Serious Corrected

Three of ten children's records reviewed did not have current immunization records on file at time of review.

Corrected: Oct 30, 2025

Serious Corrected

Based on the DFPS investigation, a caregiver left a classroom to inform the director of an injury that occurred in the classroom, leaving the second caregiver over ratio by three children. Caregiver was left alone with fourteen children with a specified age group of two years.

Corrected: Dec 10, 2025

Critical Corrected

Based on the DFPS investigation, caregivers were facing away from the children. One caregiver was prepping lunch, and the other caregiver was assisting children in the restroom. Neither caregiver was visually aware of the children in the classroom.

Serious Corrected

Based on the DFPS investigation, a two-year-old child cut their finger on a paper cutter that was stored accessible to children in the classroom.

Serious Corrected

A section of the ceiling was missing half of a ceiling tile in the Mesquite classroom due to a leaking air conditioner unit. Ceiling tiles were also observed with yellow stains in the Maple, Willow, Oak, and Mesquite classrooms.

Moderate Corrected

Caregivers did not have all of the required training at the time of inspection.

Serious Corrected

The operation did not have a current sanitation inspection on file at time of review.

Serious Corrected

The operation did not have documented that the fire extinguishers had been inspected.

Moderate Corrected

Five out of ten records reviewed did not have current immunization records on file at time of review.

Moderate Corrected

Three out of the ten records reviewed did not have education qualification requirements on file at the time of review.

Moderate Corrected

One out of 10 child immunization records reviewed did not have a record on file.

Serious Corrected

Two out of 10 staff files evaluated did not have a documented orientation completed. Caregivers hire dates were 5/22/24 and 5/23/24.

Moderate Corrected

A fire drill for May had not been recorded.

Serious Corrected

A director change occurred approximately a month ago and the operation did not notify Child Care Regulation.

Serious Corrected

Two classrooms had a toaster oven on the counter accessible to the children.

Critical Corrected

A child was seen wandering inside the building from the playground.

Critical Corrected

A child was left on the playground unsupervised.

Minor Corrected

One of the children records evaluated did not have the child's admission date to the center. NOTE: This was corrected at inspection when the child's admission date was added to the record.

Critical Corrected

One of the children records evaluated did not have anyone listed as an authorized pick up personnel.

Critical Corrected

The operation's annual fire inspection expired on 10/11/2023, upon request, the operation did not have their recent fire inspection form to provide during the inspection.

Serious Corrected

The operation did not provide the requested transportation training certificate.

Serious Corrected

A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training or certificate.

Minor Corrected

On 10/2/2023, former director Nancy Gonzales informed me that she is no longer working at the operation. An email was sent to the operation by inspector Natasha Harper, asking the operation if they have found a new director. The operation failed to inform Licensing of their change in Designee and Ms. Gonzales is currently still listed as a Designee.

Serious Corrected

The vent in the nap room bathroom was covered with dust.

Serious Corrected

A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training.

Serious Corrected

Based on information gathered the operation reported a positive covid case a day late.

Serious Corrected

The operation's permit holder did not respond to multiple attempts by director requesting the repair of missing/damaged ceiling tiles in multiple classrooms. The operation came into compliance when they provided photos of the repaired ceiling tiles.

Serious Corrected

The operation had damaged ceiling tiles in multiple classrooms. The operation came into compliance when photos of the repaired ceiling tiles were sent via email.

Critical Corrected

Based on interviews conducted, two caregivers failed to supervise a child in their care during transition and as a result, an 18-month child walked away and entered a vacant classroom without the knowledge of the caregivers. The child was left unattended for four minutes.

Serious Corrected

Pre-primary playground was missing the required depth of loose fill within their use zones.

Critical Corrected

A Fire inspection was not available for review.

Moderate Corrected

Operation policies were missing the time durations, and benefits, of how the operation will be promoting indoor and outdoor physical activity.

Serious Corrected

One out of ten staff files had an expired CPR and First Aid training.

Serious Corrected

An emergency preparedness plan was not accessible for review.

Moderate Corrected

Five feeding instruction forms were noted not up to date. Note: Forms were dated 5/6/2022.

Critical Corrected

An infant caregiver failed to use good judgment when she moved an infant by using her feet to reposition him.

Serious Corrected

An infant caregiver was not attending to crying infants. Infants were allowed to cry for approximately 25-30 minutes without being comforted.

Serious Corrected

A caregiver redirected an infant on two separate occasions by pulling the infant's arm and leg, causing the child to hit his face during one of the interactions.

Serious Corrected

Classroom Mesquite is currently being used for storage and not maintained as licensed space.

Serious Corrected

The loose-fill around the all fall zones in both playgrounds did not have the required depth. The loose fill was less than 1 inch in some areas.

Critical Corrected

There were two bead strings found in the infant classroom (0-12months). One string was on a child and the other was found inside an infant crib. Note: Caregivers removed immediately.

Moderate Corrected

An incident report was not available for review.

Critical Corrected

Two caregivers were negligent in accounting for their children responsible while in their care.

Critical Corrected

The operation failed to report to Licensing on negligent supervision.

Serious Corrected

Based on the evidence provided a caregiver was noted utilizing a cell phone while caring for children.

Critical Corrected

The operation did not notify parents in a timely manner of the incidents regarding supervision.

Critical Corrected

Based on interviews conducted, two caregivers in two different incidents failed to supervise a child age 4 and child age 2 years old, by not ensuring all children were accounted for resulting in the children being left behind.

Moderate Corrected

An incident report was not available for review.

Critical Corrected

The operation did not notify parents in a timely manner of the incidents regarding supervision.

Critical Corrected

The operation failed to make a report to Child Care Regulation within 48 hours regarding children who were placed at risk while in their care due to a lack of supervision.

Critical Corrected

Based on interviews conducted, two caregivers failed to supervise children in their classroom as a result of two children 2 years of age walking out of the classroom.

Critical Corrected

Two employees present during the investigation were found missing background checks. Individuals did not have an eligibility status and were present in the operation.

Minor Corrected

A review of Employees Who left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.

Serious Corrected

There was a ceiling tile in the bathroom located in the Pre-K classroom that was not placed properly, and looked like it was going to fall out of place. There was outdoor equipment that seemed to be broken. For example on the playground meant for older children, there was a tear in the rock wall connected to the playground structure. There was also a broken board in the wooden play structure. There was also a structure that was built that had nails that were still protruding out of the wood.

Serious Corrected

There was no loose-fill surfacing material at the base of the slide on the playground meant for the 4 to 5 year old children.

Moderate Corrected

There was not a playground maintenance checklist available for review that showed that the playground was getting checked monthly or daily.

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Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.