ACTIVE POOR Compliance

The Ambience Residential Treatment Center

15222 MARLOWE GROVE DR, SUGAR LAND, TX 77498

License #1741914 | Expires: Sep 14, 2023

Day Care Center
Type
12
Capacity
171
Inspections
78
Violations

Compliance Summary

9
Critical
34
Serious
32
Moderate
3
Minor

Inspection History

Date Type Result Violations
Mar 2, 2026 Annual Inspection Compliant 0
Feb 19, 2026 Annual Inspection Compliant 0
Feb 4, 2026 OTHER Compliant 0
Jan 26, 2026 OTHER Compliant 0
Jan 20, 2026 Annual Inspection Compliant 0
Jan 18, 2026 OTHER Compliant 0
Jan 12, 2026 Annual Inspection Violations Found 2
Jan 7, 2026 OTHER Violations Found 2
Dec 30, 2025 Annual Inspection Compliant 0
Dec 24, 2025 Annual Inspection Compliant 0
Dec 23, 2025 OTHER Compliant 0
Dec 23, 2025 OTHER Compliant 0
Nov 25, 2025 Annual Inspection Compliant 0
Nov 21, 2025 OTHER Compliant 0
Oct 17, 2025 Annual Inspection Compliant 0
Oct 15, 2025 OTHER Compliant 0
Oct 14, 2025 OTHER Compliant 0
Oct 10, 2025 Annual Inspection Compliant 0
Oct 6, 2025 OTHER Violations Found 2
Oct 2, 2025 OTHER Compliant 0
Sep 24, 2025 Annual Inspection Compliant 0
Sep 19, 2025 OTHER Compliant 0
Sep 5, 2025 OTHER Violations Found 1
Sep 4, 2025 Annual Inspection Compliant 0
Aug 22, 2025 OTHER Compliant 0
Aug 7, 2025 OTHER Compliant 0
Aug 7, 2025 Annual Inspection Compliant 0
Jul 28, 2025 Annual Inspection Compliant 0
Jul 23, 2025 OTHER Compliant 0
Jul 19, 2025 OTHER Compliant 0
Jul 1, 2025 Annual Inspection Compliant 0
Jun 28, 2025 Annual Inspection Compliant 0
Jun 27, 2025 Annual Inspection Compliant 0
Jun 27, 2025 OTHER Compliant 0
Jun 26, 2025 OTHER Compliant 0
Jun 20, 2025 OTHER Violations Found 1
Jun 5, 2025 Annual Inspection Violations Found 2
May 6, 2025 Annual Inspection Compliant 0
May 4, 2025 OTHER Compliant 0
May 3, 2025 OTHER Compliant 0
Apr 22, 2025 OTHER Compliant 0
Apr 12, 2025 OTHER Compliant 0
Apr 7, 2025 OTHER Compliant 0
Mar 13, 2025 Annual Inspection Compliant 0
Mar 12, 2025 Annual Inspection Compliant 0
Mar 11, 2025 Annual Inspection Compliant 0
Mar 10, 2025 OTHER Compliant 0
Mar 10, 2025 OTHER Compliant 0
Mar 8, 2025 OTHER Compliant 0
Mar 7, 2025 OTHER Compliant 0
Mar 5, 2025 Annual Inspection Compliant 0
Mar 5, 2025 Annual Inspection Compliant 0
Mar 1, 2025 OTHER Compliant 0
Feb 26, 2025 OTHER Compliant 0
Feb 25, 2025 OTHER Compliant 0
Feb 22, 2025 OTHER Violations Found 1
Feb 18, 2025 OTHER Violations Found 1
Feb 14, 2025 Annual Inspection Violations Found 1
Feb 11, 2025 Annual Inspection Compliant 0
Feb 9, 2025 OTHER Compliant 0
Feb 6, 2025 Annual Inspection Compliant 0
Feb 5, 2025 Annual Inspection Compliant 0
Feb 3, 2025 OTHER Compliant 0
Jan 19, 2025 OTHER Compliant 0
Jan 18, 2025 Annual Inspection Compliant 0
Jan 10, 2025 OTHER Compliant 0
Jan 7, 2025 OTHER Compliant 0
Dec 30, 2024 Annual Inspection Compliant 0
Dec 23, 2024 Annual Inspection Compliant 0
Dec 21, 2024 OTHER Violations Found 4
Dec 20, 2024 OTHER Compliant 0
Dec 16, 2024 OTHER Compliant 0
Dec 15, 2024 OTHER Compliant 0
Dec 14, 2024 OTHER Compliant 0
Dec 10, 2024 Annual Inspection Compliant 0
Dec 10, 2024 Annual Inspection Compliant 0
Dec 9, 2024 Annual Inspection Compliant 0
Nov 25, 2024 Annual Inspection Compliant 0
Nov 19, 2024 OTHER Compliant 0
Nov 17, 2024 OTHER Compliant 0
Nov 8, 2024 OTHER Compliant 0
Nov 3, 2024 OTHER Compliant 0
Oct 29, 2024 OTHER Compliant 0
Oct 21, 2024 Annual Inspection Compliant 0
Oct 17, 2024 OTHER Compliant 0
Oct 15, 2024 Annual Inspection Compliant 0
Sep 25, 2024 OTHER Compliant 0
Sep 24, 2024 OTHER Compliant 0
Sep 23, 2024 OTHER Compliant 0
Sep 5, 2024 OTHER Compliant 0
Sep 4, 2024 Annual Inspection Violations Found 1
Aug 20, 2024 Annual Inspection Compliant 0
Aug 20, 2024 Annual Inspection Violations Found 2
Aug 16, 2024 OTHER Compliant 0
Aug 1, 2024 Annual Inspection Compliant 0
Jul 31, 2024 OTHER Compliant 0
Jul 19, 2024 OTHER Violations Found 6
Jul 12, 2024 OTHER Compliant 0
Jul 11, 2024 Annual Inspection Violations Found 2
Jul 1, 2024 OTHER Compliant 0
Jun 27, 2024 Annual Inspection Violations Found 1
Jun 27, 2024 OTHER Compliant 0
Jun 21, 2024 Annual Inspection Compliant 0
Jun 13, 2024 OTHER Compliant 0
Jun 6, 2024 Annual Inspection Compliant 0
Apr 18, 2024 Annual Inspection Violations Found 2
Mar 25, 2024 Annual Inspection Compliant 0
Mar 23, 2024 Annual Inspection Compliant 0
Mar 23, 2024 OTHER Compliant 0
Mar 22, 2024 Annual Inspection Compliant 0
Mar 22, 2024 OTHER Compliant 0
Mar 20, 2024 OTHER Compliant 0
Mar 20, 2024 OTHER Compliant 0
Mar 19, 2024 OTHER Compliant 0
Mar 1, 2024 OTHER Compliant 0
Feb 27, 2024 Annual Inspection Compliant 0
Feb 23, 2024 OTHER Compliant 0
Feb 9, 2024 OTHER Compliant 0
Feb 9, 2024 OTHER Compliant 0
Feb 7, 2024 Annual Inspection Violations Found 2
Feb 6, 2024 OTHER Violations Found 1
Jan 23, 2024 OTHER Compliant 0
Jan 19, 2024 OTHER Compliant 0
Jan 19, 2024 OTHER Compliant 0
Jan 18, 2024 OTHER Compliant 0
Jan 9, 2024 OTHER Compliant 0
Dec 20, 2023 Annual Inspection Compliant 0
Dec 7, 2023 OTHER Violations Found 1
Dec 1, 2023 Annual Inspection Compliant 0
Nov 29, 2023 Annual Inspection Compliant 0
Nov 10, 2023 OTHER Compliant 0
Nov 7, 2023 Annual Inspection Violations Found 7
Nov 7, 2023 Annual Inspection Compliant 0
Nov 5, 2023 OTHER Compliant 0
Nov 3, 2023 OTHER Violations Found 1
Oct 21, 2023 OTHER Compliant 0
Oct 21, 2023 OTHER Compliant 0
Oct 21, 2023 OTHER Compliant 0
Oct 20, 2023 Annual Inspection Violations Found 1
Oct 20, 2023 Annual Inspection Violations Found 5
Oct 19, 2023 OTHER Violations Found 6
Oct 18, 2023 OTHER Compliant 0
Sep 8, 2023 Annual Inspection Violations Found 2
Aug 7, 2023 OTHER Compliant 0
Aug 4, 2023 Annual Inspection Compliant 0
Aug 4, 2023 Annual Inspection Compliant 0
Jul 24, 2023 Annual Inspection Compliant 0
Jul 22, 2023 Annual Inspection Compliant 0
Jul 18, 2023 OTHER Compliant 0
Jul 17, 2023 OTHER Violations Found 2
Jul 10, 2023 OTHER Violations Found 1
Jul 9, 2023 OTHER Compliant 0
Jul 5, 2023 Annual Inspection Compliant 0
Jun 30, 2023 OTHER Violations Found 3
May 31, 2023 Annual Inspection Compliant 0
May 31, 2023 Annual Inspection Compliant 0
May 29, 2023 OTHER Compliant 0
May 18, 2023 OTHER Violations Found 4
Apr 19, 2023 Annual Inspection Compliant 0
Apr 14, 2023 Annual Inspection Violations Found 1
Apr 5, 2023 OTHER Compliant 0
Mar 31, 2023 OTHER Violations Found 5
Mar 9, 2023 Annual Inspection Violations Found 1
Feb 14, 2023 OTHER Compliant 0
Jan 26, 2023 Annual Inspection Compliant 0
Jan 5, 2023 OTHER Compliant 0
Dec 14, 2022 Annual Inspection Violations Found 4
Nov 22, 2022 Annual Inspection Compliant 0
Oct 4, 2022 Annual Inspection Compliant 0
Sep 1, 2022 Annual Inspection Compliant 0
May 25, 2022 Annual Inspection Compliant 0

Violation Details

Serious Corrected

During the investigation inspection, a one-gallon bottle of drain clog dissolver was observed unlocked and accessible to children.

Corrected: Jan 13, 2026

Serious Corrected

During the investigation inspection, the window screen on the outside front entry, was observed torn and damaged.

Corrected: Jan 26, 2026

Serious Corrected

During the investigation inspection, the window screen on the outside front entry, was observed torn and damaged

Corrected: Jan 26, 2026

Serious Corrected

During the investigation inspection, a one-gallon bottle of drain clog dissolver was observed unlocked and accessible to children.

Corrected: Jan 13, 2026

Critical Corrected

A child in care was not restrained with a seat belt when secured in a vehicle.

Corrected: Nov 21, 2025

Moderate Corrected

The operation did not adhere to their policy requiring vehicles doors to remain locked at all times.

Corrected: Nov 21, 2025

Moderate Corrected

A child in care was found to be in need of footwear. The shoes the child was wearing were old and worn down with holes.

Corrected: Sep 29, 2025

Moderate Corrected

Repairs are needed for the window bllinds, cracked doors, stained walls, chipped paint on walls, chipped surface on picnic tables, stained bathroom tub, chipped paint on bahtroom sink.

Corrected: Jul 17, 2025

Moderate Corrected

The opertoion has not been administrating any suicide screening when children are being admitted into their placement.

Corrected: Jun 6, 2025

Serious Corrected

During the walkthrough the chemical closet was unlocked.

Corrected: Jun 5, 2025

Moderate Corrected

The operations permit does not have IDD or Autism as services the operation can treat.

Moderate Corrected

The 4 SIRs reviewed had limited details regarding the incidents.

Serious Corrected

Front and Back exit doors can only be opened with the use of a staff's fingerprint. There is no written approval for these doorknobs on file from a fire inspector. The operation reports a fire inspector is scheduled to come out on 2/17/2025 to assess the doorknobs for approval.

Serious Corrected

During this investigation, it was found that the safety plan was not updated as needed after returning from the psych hospital.

Serious Corrected

During the course of the investigation, the operation was unable to provide the weekly screenings after the child returned to the operation.

Serious Corrected

During the course of this investigation, the operation was unable to provide a suicide screening conducted for a child that was exhibiting warning signs.

Serious Corrected

During this investigation, the operation was unable to provide documentation showing that the child met with the PLSP within 24 hours of returning to the operation.

Minor Corrected

The child's file was missing the required discharge documentation.

Moderate Corrected

One employee fille reviewed during inspection was missing the education requirements

Serious Corrected

Staff filed review last EBI training was on 12/02/2023

Moderate Corrected

Child records for medical reviews and documents were not current. Updated forms 2403 will need to be completed and filled out at every appointment and med appointment.

Moderate Corrected

The Preventing and Recognizing Youth Sexual Abuse training was taken on 2/2/2023, and again on 6/10/2024, 129 days late. The Preventing and Recognizing Youth Sexual Abuse training was taken on 1/11/2023, and again on 6/11/2024, 153 days late. The Preventing and Recognizing Youth Sexual Abuse training was taken on 1/24/24 after the staff was counted in ratio on 12/25/23. The Preventing and Recognizing Youth Sexual Abuse training was taken on 5/21/2024 after the staff was counted in ratio on 5/11/2024. The Preventing and Recognizing Youth Sexual Abuse training was taken on 1/2/2024 after the staff was counted in ratio on 12/20/2023. The Preventing and Recognizing Youth Sexual Abuse training was taken on 1/2/2024 after the staff was counted in ratio on 12/24/2023.

Serious Corrected

The DFPS Trauma Informed Care Training was taken on 1/11/2023 and again on 6/11/2024, 152 days late. The DFPS Trauma Informed Care Training was taken on 5/18/2023 and again on 6/10/2024, 25 days late.

Critical Corrected

The DFPS Psychotropic Medication training was taken on 1/2/2024 after the staff was counted in ratio on 12/24/2023.

Moderate Corrected

The form 2403 to document the 6/4/2024 Texas Health Steps medical exam was not completed in its entirety. Pages 6 and 8 were left blank resulting in required information left blank. The Visit Results (page 6) and Follow Up (page 8) were not documented. The form 2403 to document the 4/20/2024 Texas Health Steps dental exam was not completed in its entirety. Pages 2, 4, 6, 7,8 were left blank resulting in required information left blank. The Reason for Visit (page 2), Medication List (page 4), Visit Results (7) and Follow Up (page 8) were not documented. The form 2403 to document the 6/4/2024 Texas Health Steps physical exam was not completed in its entirety. Page 6 was left blank resulting in required information left blank. The Visit Results (page 6) were not documented. The form 2403 to document the 3/22/2024 ER Visit was not completed in its entirety. Pages 4,8, and 9 were left blank resulting in required information left blank. The Medications (page 4), Follow Up (page 8), Provider Information (page 9) were not documented. The form 2403 to document the 4/22/2024 medical exam was not completed in its entirety. Page 5 was left blank resulting in required information left blank. The form was not signed by the caregiver and/or DFPS staff.

Moderate Corrected

The service plan completed on 6/24/2024 was reviewed and the service plan was not signed by the child, and he is able to write. The service plan does not address plans to implement the recommendations given for medical and mental health follow up recommendations by service providers. Signatures were also missing and not dated by Caseworker for child noting that they received and reviewed the recommended service plan for child.

Minor Corrected

Vehicle was missing a registration sticker. Registration (proof of purchase) paperwork stated 5/23/2023. It has been over a year since purchase date.

Moderate Corrected

Multiple holes in the walls prompted a walk through. 8-10 inches in length and 4-5 inches in width. total number of holes 7. Multiple window blinds were also broken.

Moderate Corrected

The operations health inspection expired on 04/21/24

Moderate Corrected

There were physical site concerns during the walk through. -A room located upstairs electric plug was missing a cover. -Blinds and the kitchen and a room located upstairs were damaged. -There was water damaged on a ceiling located in room upstairs.

Moderate Corrected

2 out of the 4 child's files reviewed 72-hour plans were missing signatures.

Moderate Corrected

One staff file reviewed did not contain proof of education.

Minor Corrected

One staff members file reviewed did not contain documentation for reference checks.

Moderate Corrected

The operation was not abiding by their pre-employment drug testing policy.

Serious Corrected

The operation has not removed a controlling person as prompted by licensing since 11/07/2023.

Serious Corrected

During the inspection, all second floor windows were observed locked/screwed shut not allowing windows to be opened.

Serious Corrected

During inspection, a child's bed was observed to be broken and not in good repair.

Serious Corrected

During the inspection, the operation was found to have an expired fire inspection.

Serious Corrected

During the walkthrough of the operation a child's room was observed to have no lighting in the closet and not enough lighting in half part of the room.

Serious Corrected

During inspection, bees were observed to be collecting behind the paneling of the house outside in the backyard.

Moderate Corrected

Operation walls were not observed in good repair as holes were observed during the inspection of the operation.

Serious Corrected

During the time of inspection, the following was observed: an open package of bacon, an open package of sausage links, and unmarked meat.

Moderate Corrected

Children are not being allowed privacy when making phone calls to their Case Workers.

Serious Corrected

A medication log is missing and there is no evidence that child took medication as prescribed.

Serious Corrected

During inspection, bees were observed to be collecting behind the paneling of the house outside in the backyard.

Moderate Corrected

Operation walls were not observed in good repair as five holes were observed during the inspection of the operation.

Moderate Corrected

During inspection, a med log for 1 child in care reviewed did not document the name and signature of the staff that administered the medication.

Moderate Corrected

One employee fille reviewed during inspection was not found to have a notarized licensing affidavit.

Serious Corrected

The following was observed during the inspection, a package of expired ham, left over cream cheese in the original foil wrapper but exposed to other foods, 1 rotting tomato, open unwrapped sliced cheddar cheese log, unknown meat in an unmarked ziploc bag, and blueberries and bluberry debris in the freezer.

Moderate Corrected

The operation has not completed an evaluation related to run aways for a six month period.

Moderate Corrected

The operations annual summary log was observed to be missing a child's name, age, gender, and date of admission for 10/8/2023.

Serious Corrected

A debriefing is not being conducted and/or documented with children in care following running away and returning to the operation. This was observed for 17 incidents reviewed.

Critical Corrected

Caregivers did not provide a safe environment when 2 upstairs windows were broken and plywood was set loosely inside the window frame.

Moderate Corrected

The operation did not report serious incidents related to law enforcement responding to incidents at the facility and children in care being arrested to the hotline and/or parents.

Serious Corrected

The operation is not conducting triggered reviews for 3 children in care who ran away 3 times in a 60-day period.

Moderate Corrected

The operation did not have documentation to show the operation fire extinguishers were being inspected monthly.

Serious Corrected

At the time of the inspection, one of the upstairs bathrooms was found to not be maintained in good repair as the cabinet floor under the sink was observed warped and moldy.

Moderate Corrected

During the walkthrough of the operation holes on the wall were observed in a child's room.

Critical Corrected

During the walk through of the operation the medication cabinet was not locked.

Critical Corrected

A child in care was left unsupervised due to the child care provider being locked out of the facility.

Serious Corrected

During the course of the investigation it was determined kids in care are subjected to profanity by staff.

Serious Corrected

During the course of the investigation it was determined that kids in care are subjected to yelling by staff.

Critical Corrected

During the course of the investigation it was determined that a child in care was subjected to corporal punishment by being pushed by staff.

Moderate Corrected

There was no documentation stating the child in care was put in a restraint by a staff who advised he a placed the child in a restraint.

Serious Corrected

There were no supporting documents stating the child had taken the medications from the missing logs.

Critical Corrected

A staff admitted to a case worker to using an inappropriate restraint towards a child in care by placing his arms behind his back.

Serious Corrected

Multiple Medication logs were missing for 2/14/22-23 and 2-8-23.

Serious Corrected

There were 5 childrens records that did not have identifying information easily accessible.

Critical Corrected

There were children that were exposing themselves and the night caregiver did not take the appropriate preventative measures. The night caregiver was aware of the incidents and did not take steps to separate the children.

Serious Corrected

Staff member did not use self-control when redirecting children in care and tossed the child on the bed.

Moderate Corrected

A serious incident report was not documented or provided for an incident in which children in care were having behavioral problems during the nighttime.

Serious Corrected

Operation did not report to licensing allegations of physical abuse towards a child in care.

Moderate Corrected

Operation did not document EBI documentation on serious incident report.

Critical Corrected

There were several employees that are direct care staff that do not have their affidavits notarized.

Serious Corrected

The operation was observed to have chemicals stored under the kitchen sink.

Moderate Corrected

The operation did not have any outdoor recreational equiment.

Moderate Corrected

The operation did not submit their quarterly EBI for the third quarter as recommended at the 11/22/2022 monitoring inspection.

Serious Corrected

There was a drawer that was broken in one of the child's bedroom.

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Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.