ACTIVE POOR Compliance

Primrose School of West Lake Hills

3423 BEE CAVES RD STE A100, WEST LAKE HILLS, TX 78746

License #1661183 | Expires: Mar 15, 2018

Day Care Center
Type
162
Capacity
26
Inspections
13
Violations

Compliance Summary

5
Critical
5
Serious
3
Moderate
0
Minor

Inspection History

Date Type Result Violations
Dec 12, 2025 Annual Inspection Compliant 0
Nov 24, 2025 Annual Inspection Compliant 0
Nov 20, 2025 OTHER Compliant 0
Nov 18, 2025 Annual Inspection Compliant 0
Nov 18, 2025 OTHER Compliant 0
Nov 10, 2025 OTHER Compliant 0
Aug 7, 2025 Annual Inspection Compliant 0
Jun 25, 2025 Annual Inspection Compliant 0
Sep 6, 2024 Annual Inspection Compliant 0
Aug 26, 2024 Annual Inspection Violations Found 2
Aug 19, 2024 Annual Inspection Violations Found 2
Mar 13, 2024 Annual Inspection Compliant 0
Feb 4, 2024 OTHER Violations Found 1
Oct 13, 2023 Annual Inspection Compliant 0
Oct 2, 2023 Annual Inspection Violations Found 3
Oct 31, 2022 Annual Inspection Compliant 0
Oct 20, 2022 Annual Inspection Violations Found 1
Feb 11, 2022 Annual Inspection Compliant 0
Feb 7, 2022 OTHER Violations Found 1
Jan 19, 2022 Annual Inspection Compliant 0
Jan 11, 2022 OTHER Violations Found 1
Nov 18, 2021 Annual Inspection Violations Found 2
Sep 20, 2021 OTHER Compliant 0
Jun 2, 2021 Annual Inspection Compliant 0
Jun 1, 2021 OTHER Compliant 0
Mar 31, 2021 Annual Inspection Compliant 0

Violation Details

Critical Corrected

Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out.

Corrected: Aug 26, 2024

Serious Corrected

A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.

Corrected: Aug 26, 2024

Serious Corrected

A child did not have their hands washed after a diaper change, and staff did not direct the child to do so.

Corrected: Aug 19, 2024

Serious Corrected

Eight out of the ten staff files reviewed did not have proof of orientation to the center.

Corrected: Aug 20, 2024

Critical Corrected

A caregiver did not show good judgment when she duct taped a child's shoes to his feet.

Corrected: Mar 11, 2024

Critical Corrected

One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom.

Corrected: Oct 2, 2023

Moderate Corrected

Current feeding instructions for four children were not available for review.

Corrected: Oct 6, 2023

Serious Corrected

The required annual sanitation inspection was not available for review.

Corrected: Nov 10, 2023

Critical Corrected

During the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs.

Corrected: Oct 20, 2022

Critical Corrected

Based on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff.

Corrected: Feb 18, 2022

Moderate Corrected

Based on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient.

Moderate Corrected

The Children's Product certificates was last updated on 3-11-2020.

Serious Corrected

There were more than one food allergy plan that did not have the parent's signature.

Nearby Facilities

ACTIVE

CENTRAL CHILD DEVELOPMENT CENTER

1201 S CAPITAL OF TEXAS HWY, WEST LAKE HILLS, TX 78746

Day Care Center Capacity: 153
ACTIVE

RIVERBEND CHRISTIAN SCHOOL

4214 N CAPITAL OF TEXAS HWY, AUSTIN, TX 78746

Day Care Center Capacity: 210
ACTIVE

BUTTERFLY CHRISTIAN PRESCHOOL

3525 BEE CAVES RD, WEST LAKE HILLS, TX 78746

Day Care Center Capacity: 92
ACTIVE

CHILDRENS CENTER OF AUSTIN

8100 BEE CAVE RD, AUSTIN, TX 78746

Day Care Center Capacity: 327
ACTIVE

CHILDS DAY

2525 WALLINGWOOD DR, STE 100, AUSTIN, TX 78746

Day Care Center Capacity: 278
Data Source: texas_dfps — Last updated: Mar 4, 2026
Data is provided as-is from public government records. It may not reflect changes since the last inspection.